Ashley Parker
Cleveland
Summary
KEY STRENGTHS
Solid experience in the food service industry
Skilled in wine and beverage knowledge
High understanding of hospitality
Well-versed in upscale service expectations
Working on Sommelier Exam
CPR,First Aid
Overview
1
1
Certification
15
15
years of professional experience
Work History
Cook
Hyatt Regency Hotel
Cleveland, OH
02.2022 - Current
- Prepared diverse menus adhering to Hyatt Regency standards and seasonal availability.
- Operated kitchen equipment, ensuring proper safety and sanitation protocols were followed.
- Collaborated with team members to streamline food preparation processes for efficiency.
- Mentored junior cooks, fostering skill development and teamwork in a high-pressure environment.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Cook
Jack Casino Cleveland
Cleveland, OH
05.2017 - 01.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Trained new kitchen staff, ensuring they met restaurant's high standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared and served various food items in fast-paced [dining] environment.
Front of House & Back of the House
Edwins Leadership & Restaurant Institute
Cleveland, OH
07.2017 - 2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
Cook
Susy Soup
Cleveland, OH
12.2016 - 01.2018
- Developed innovative recipes contributing to menu enhancements and guest satisfaction feedback.
- Monitored inventory levels, ensuring optimal stock of ingredients while minimizing waste.
- Conducted regular quality checks on prepared dishes, maintaining consistency in presentation and taste.
- Implemented new cooking techniques that improved dish execution time without compromising quality.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Certification
Home Health Aid
Cleveland, OH
11.2016 - 2017
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Shift Supervisor
Subway
Cleveland, OH
01.2013 - 11.2015
- Supervised daily operations to ensure efficient workflow and adherence to quality standards.
- Trained new team members on food safety protocols and customer service best practices.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Crew Team Member
Subway
Cleveland, OH
02.2011 - 01.2013
- Prepared sandwiches and salads according to customer specifications and company standards.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated cash register efficiently, processing transactions and managing cash accurately.
- Trained new crew members on food preparation techniques and safety protocols effectively.
- Worked well with teammates and accepted coaching from management team.
Education
GED -
Cuyahoga Community College
Cleveland, OHSkills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Portion control
- Ingredients measuring
- Culinary creativity
- Food costing
- Wine pairing
- Health and safety compliance
- Positive and professional
- Culinary art
- Teamwork and collaboration
- Fine dining
Certification
EDWINS leadership and resturant instutute Culinary certificate
Home Health Aide CPR,first Aid certificate
Timeline
Cook
Hyatt Regency Hotel
02.2022 - Current
Front of House & Back of the House
Edwins Leadership & Restaurant Institute
07.2017 - 2018
Cook
Jack Casino Cleveland
05.2017 - 01.2020
Cook
Susy Soup
12.2016 - 01.2018
Certification
Home Health Aid
11.2016 - 2017
Shift Supervisor
Subway
01.2013 - 11.2015
Crew Team Member
Subway
02.2011 - 01.2013
GED -
Cuyahoga Community College