Ashley Pecor
Waterbury Center,VT
Summary
Highly-motivated, versatile, goal driven individual seeking new career opportunities. Strong work ethic, adaptability, exceptional interpersonal skills, and ability to provide quality work. Thrives in under pressure situations and fast paced environments. Experienced in delivering exceptional service, with a talent for resolving conflict with positive outcomes. Skilled in rapidly acquiring new knowledge, following direction and welcoming constructive feedback or criticism. Driven by a passion for continuous learning, professional growth, and success.
Overview
11
11
years of professional experience
Work History
Animal Care Specialist
The Crate Escape
Richmond, VT
08.2024 - 12.2024
- Greeted customers and their dogs upon arrival, ensuring all paperwork was completed accurately.
- Closely observed dog’s for body language cues, effectively reducing potential incidents.
- Facilitated integration of new dogs into groups, carefully assessing compatibility, adjusting dynamics as necessary.
- Improved dog’s socialization skills by closely supervising and interacting during play, giving attention at appropriate times to promote security.
- Kept detailed records of each dogs history, owner requests/preferences, special services, allergies, and additional pertinent information, to ensure seamless continuity of care during their stay at the facility.
- Provided compassionate care to all dogs, and those with behavioral challenges or unique needs, adapting strategies as necessary for optimized wellbeing.
- Fed dog meals according to daily schedules, closely following detailed owner instructions, and administering medications when needed.
- Enhanced enrichment and curiosity by consistently moving groups, allowing for new environments to explore throughout the day, rotating in and outside creating bathroom breaks.
Server
Chili's Grill and Bar
Williston, VT, USA
05.2014 - 09.2022
- Provided exceptional guest experiences by exceeding basic service requirements, focusing on attention to detail, intuition, and attentiveness.
- Obtained extensive knowledge of menu items, company products, policies, and laws, ensuring accurate inquiries, informed suggestions, and firm understanding of alcohol serving procedures.
- Contributed to restaurant's reputation for quality, personalized service, consistently receiving positive reviews from satisfied guests.
- Used caring communication and positive problem-solving skills to resolve customer complaints, promoting long-term loyalty.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Supported colleagues during peak hours, fostering collaborative work environment and overall productivity.
- Coordinated with kitchen staff to ensure accurate, timely delivery of orders, contributing to highly satisfied customers.
Education
High School Diploma -
BFA Fairfax
Fairfax, VT06.2005
Skills
- Multitasking
- Customer communication
- Phone etiquette
- Cash handling/Payments
- Retail Sales
- Appointment scheduling
- Verbal and written communication
- Strong interpersonal skills
- Quick Learner
- Conscientious
- POS
- Conflict Resolution
- Animal handling
- Problem-solving
- Honest and dependable
- Attention to detail
- Problem-solving abilities
- Reliability
- Critical thinking
- Adaptability and flexibility
- Self motivation
- Professionalism
- Animal observations
- Continuous improvement
- Professional demeanor
- Positive attitude
- Intuitive
- Open minded
- Lover of all animals
Timeline
Animal Care Specialist
The Crate Escape
08.2024 - 12.2024
Server
Chili's Grill and Bar
05.2014 - 09.2022
High School Diploma -
BFA Fairfax