Erin Knapinski

• Managed daily feeding schedules, adjusting diet plans as needed based on individual nutritional requirements and health concerns.
• Maintained clean habitats by following strict sanitation protocols, minimizing the spread of disease among animal populations.
• Administered prescribed medications accurately and timely, improving overall health outcomes of treated animals.
• Developed and maintained detailed records of medical histories, dietary needs, and behavioral observations for accurate tracking of animal care.

• I did the same things for this position as well.

• Boosted customer satisfaction ratings by efficiently handling guest complaints and resolving issues.
• Went above and beyond job requirements to provide superior service to every customer.
• Assisted in training new staff members, ensuring consistent high-quality service for all guests.
• Ensured a clean and safe environment for guests by adhering to company cleanliness standards and safety protocols.
• Implemented loyalty program initiatives that encouraged repeat business from satisfied guests.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash and credit card transactions with excellent accuracy levels.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Built relationships with customers to encourage repeat business.

• Completed store opening and closing procedures and balanced tills.
• Trained and mentored new employees to maximize team performance, and delegated daily tasks and responsibilities.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.