With almost 2 decades of experience, I excel in managing and nurturing diverse populations, as demonstrated at Salt Lake County animal services and North Eastern services. My strong organizational skills and empathy enhance service delivery, while my ability to navigate high-stress situations ensures effective crisis management.
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude.
I hold a deep willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to any team's success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Animal Care Specialist
Salt Lake County Animal Services
09.2015 - Current
Assisted in daily animal care routines, ensuring proper feeding and cleaning protocols were followed.
Learned to monitor animal health and behavior, reporting any concerns to Veterinarian promptly.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Prepared and administered medications and treatments as prescribed by veterinarian.
Developed understanding of basic veterinary procedures through hands-on experience with routine check-ups and treatments.
Trained new staff members on proper handling techniques and safety protocols, reducing instances of injury to both staff and animals.
Developed strong bonds with individual animals through consistent interaction and trust-building exercises, enhancing overall quality of life within the facility.
Acted as a liaison between the facility and other organizations, fostering collaborative relationships to promote shared goals of conservation and animal welfare.
Supported the preparation of animal habitats, maintaining cleanliness and comfort for various species.
Engaged in training sessions on safety procedures related to animal handling and care equipment usage.
Group Home Manager for Adults With Di
North Eastern Services
02.2008 - 09.2015
Oversaw daily operations, ensuring compliance with state regulations and organizational policies.
Developed individualized care plans, incorporating input from residents and families to enhance support services.
Trained and mentored staff on best practices for resident care and crisis management techniques.
Implemented quality assurance measures, improving service delivery and resident satisfaction levels.
Conducted regular assessments of resident needs, adjusting services to promote autonomy and well-being.
Led staff meetings to discuss performance metrics, share feedback, and drive continuous improvement initiatives.
Reduced staff turnover by providing comprehensive training programs and fostering a supportive work environment.
Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.
Created staff work schedules so each shift had appropriate number of employees for coverage.
Analyzed resident feedback to identify areas for improvement and promptly implemented changes.
Education
High School Diploma -
Teen Parent Program
Magna
Skills
I have always had a deep compassion and empathy for vulnerab
Able to successfully navigate high-stress situations
Proficient in Keeping up to date and accurate records
Over 10 years of experience working with diverse and vulnerable populations
Ability to accept direction and constructive feedback from managers and team mates
Strong organizational skills
Self motivated
Proficient in team collaboration
Interests
Animal Welfare Advocacy
Volunteer Work
Music
Crafting and DIY Projects
Dance
Mindfulness Practices
Hiking
Camping
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
I enjoy cooking for friends and family gatherings
I have a very hungry mind and LOVE learning anything and everything I can!!!
Milestone Transition Living Program Therapist at Salt Lake County Youth ServicesMilestone Transition Living Program Therapist at Salt Lake County Youth Services