Ashley Pempeit
Everett
Summary
Results-driven team player with experience in training new hires and improving operational processes. Proven ability to maintain high standards in customer service while managing cash transactions effectively.
Overview
13
13
years of professional experience
Work History
Barista
Fred Meyer
Everett, WA
07.2025 - 09.2025
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations and customer areas to ensure a welcoming environment.
- Operated espresso machines and brewing equipment efficiently, ensuring consistent beverage quality.
- Assisted customers with menu selections, providing detailed information on ingredients and preparation methods.
- Handled cash transactions accurately and efficiently, maintaining balanced cash drawers at end of shifts.
- Engaged in ongoing training to enhance product knowledge and customer service skills for better performance.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
Price Change Team Member
Safeway
Everett, WA
10.2022 - 05.2023
- Assisted in executing price changes for store merchandise, ensuring accuracy and compliance with company standards.
- Collaborated with team members to streamline pricing processes, enhancing overall efficiency in price updates.
- Monitored inventory levels to support timely price adjustments, minimizing discrepancies and improving accuracy.
- Conducted regular audits of pricing displays, identifying errors and ensuring alignment with current promotional strategies.
- Adapted quickly to changes in pricing guidelines and promotional activities, demonstrating flexibility in a fast-paced environment.
Box Office Supervisor
Village Theatre
Everett, WA
12.2012 - 08.2020
- Supervised daily box office operations, ensuring efficient ticket sales and customer service.
- Trained and mentored staff on ticketing systems and customer interaction protocols.
- Developed and implemented improved procedures for cash handling and reconciliation processes.
- Coordinated event scheduling with production teams to optimize box office performance.
- Resolved customer inquiries and issues promptly, maintaining high satisfaction levels among patrons.
- Collaborated with marketing teams to execute targeted campaigns, driving increased attendance rates.
- Provided excellent guest experiences through attentive service during peak periods, managing long lines without sacrificing customer satisfaction levels.
- Ensured accurate financial reporting by overseeing daily cash reconciliations and deposits at the end of each shift.
- Assisted in the development of new policies and procedures to improve efficiency and effectiveness within the box office department.
- Addressed technical issues with ticketing software promptly, reducing downtime and maintaining seamless service delivery for patrons.
- Managed inventory levels of ticketing supplies, minimizing waste while ensuring continuous availability of necessary materials for smooth operations.
- Streamlined ticket sales process for faster transactions and reduced wait times.
- Mentored junior staff members, providing guidance and support to help them grow professionally and excel in their roles as box office representatives.
Education
High School Diploma -
Sequoia High School
Everett, WA06-2007
Skills
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Cash register operation
- New hire training
- POS systems
Timeline
Barista
Fred Meyer
07.2025 - 09.2025
Price Change Team Member
Safeway
10.2022 - 05.2023
Box Office Supervisor
Village Theatre
12.2012 - 08.2020
High School Diploma -
Sequoia High School