Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashley pena

Lake Elsinore,CA

Summary

Personable and solution-driven, committed to providing exceptional customer service and fostering positive client relationships. Adept in conflict resolution and equipped with strong communication skills, ensuring customer satisfaction and loyalty. Dedicated to driving impactful improvements in customer service operations and team performance.

Overview

1
1
year of professional experience

Work History

Spark Driver

Walmart Spark
03.2025 - Current
  • Loaded and unloaded cargo, ensuring proper handling and secure transportation of goods.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Communicated with customers to provide delivery updates and confirm delivery locations.

Hairstylist's Assistant/Retail Cashier

Ulta Beauty Inc.
02.2025 - 04.2025
  • Maintained cleanliness and organization of workstations to enhance customer experience and safety.
  • Educated clients on proper hair care products and maintenance routines for optimal results.
  • Collaborated with team members to create a welcoming environment that promoted client retention.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Seasonal Worker

Costco Wholesale Corp
11.2024 - 12.2024
  • Followed safety protocols and procedures to maintain a safe working environment.
  • Collaborated with team members to support daily operational tasks during peak seasons.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Adapted quickly to changing tasks and priorities in fast-paced retail environment.
  • Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
  • Assisted with seasonal merchandising efforts by rearranging shelves and creating visually appealing displays that attracted customer attention.

Education

No Degree - Cosmetology

Salon Success Academy
Corona, CA
05-2023

High School Diploma -

Elsinore High School
Lake Elsinore, CA
05-2016

Skills

  • Customer service
  • Problem-solving
  • Punctual and reliable
  • Patience and composure
  • Cash handling
  • Cash register operation

Languages

Spanish
Native or Bilingual

Timeline

Spark Driver

Walmart Spark
03.2025 - Current

Hairstylist's Assistant/Retail Cashier

Ulta Beauty Inc.
02.2025 - 04.2025

Seasonal Worker

Costco Wholesale Corp
11.2024 - 12.2024

No Degree - Cosmetology

Salon Success Academy

High School Diploma -

Elsinore High School

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Ashley pena