Ashley Penman
Hustisford,WI
Summary
Versatile individual brings background in office operations. Familiar with data entry, customer service, and close attention to detail. Commended for taking on simultaneous tasks to support team needs. Offers excellent organizational and time management abilities paired with a resourceful approach.
Overview
9
9
years of professional experience
Work History
Bartender
ZPA's Days Gone By
Hustisford, WI
11.2022 - 04.2024
- Greeted guests with friendliness and professionalism.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies for rotating shifts.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Shipping and Receiving
Baggage&Co
Hustisford, WI
05.2019 - 08.2022
- Organized materials into appropriate storage areas based on product type or size.
- Maintained accurate records of all goods received and distributed in the shop.
- Renewed listings on website when back in stock.
- Inspected outgoing packages for damage before sealing them up for shipment.
- Wrapped finished products securely for storage or transport purposes.
- Managed shipping supplies to notify when stock was running low.
- Collected shipments and organized them by description.
- Delivered packaged orders to postal service daily.
- Assembled accessories to match shop specifications.
- Set up dies according to customer specifications and job requirements.
- Ironed materials by their specifications before releasing them to the next department for assembly.
- Threaded sewing machines with appropriate thread for specific projects.
- Operated sewing machine as needed.
- Keep shop space tidy and organized to ensure smooth workflow.
Office Support Assistant
Bemis Manufacturing Company
Lancaster, WI
08.2017 - 12.2018
- Created spreadsheets to track data related to departmental operations or specific projects.
- Inputted data into computer databases using Microsoft Office applications such as Excel, Word and PowerPoint.
- Organized and maintained important office files.
- Handled confidential information in a professional manner.
- Provided general administrative and clerical support including filing, photocopying, scanning and faxing documents.
- Applied a keen attention to detail.
- Coordinated support to facilitate general office operations.
- Organized conference rooms for weekly meetings.
- Communicated with warehouse members and notify them on upcoming meetings.
- Maintained professionalism when conducting meetings.
- Kept all members up to date on product quality.
- Addressed concerns of product with management and customers to ensure product is up to par before leaving facility.
- Organized and assembled samples to be sent out for customer confirmation.
- Delivered packaged up samples to the shipping department.
- Answered emails and phone calls from customers inquiring about production samples.
- Used necessary safety precautions when entering warehouse floor.
- Delivered new orders to the production floor.
- Collected completed orders from warehouse lab and filed them as needed in numerical order for easy future reference.
- Assessed urgent orders and delivered them to designated machines in a timely manner.
- Assisted other departments as needed.
Behavior Technician
Wisconsin Early Autism Project
Lancaster, WI
08.2016 - 12.2016
- Facilitated group therapy sessions focused on teaching appropriate behavior modification techniques.
- Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
- Collaborated with families to provide support strategies for home-based interventions.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Participated in interdisciplinary team meetings to discuss client progress and plan next steps accordingly.
- Assisted in the implementation of crisis intervention protocols when needed.
- Supported clients in developing self-help skills such as dressing, toileting, eating independently .
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
- Monitored client's progress towards identified goals through data collection and analysis.
Shipping and Receiving
Key Logo
Hartford, WI
09.2015 - 04.2016
- Identified non-conforming material received from vendors and communicated with suppliers regarding discrepancies.
- Investigated missing packages and shipments quickly by contacting carriers directly if needed.
- Maintained a clean and safe work area in compliance with OSHA standards.
- Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.
- Followed company safety policies while handling heavy objects manually using pallet jacks and dollies.
- Made sure all products match packing slip before sending to next department.
- Payed very close attention to details.
- Entered completed data into spreadsheet to ensure easy location for each department.
- Organized all completed orders on pallets by date needed to be completed by.
- Took on the roll of large orders to ensure accuracy and completion in a timely matter.
- Handled RUSH orders as needed and delivered to designated areas.
- Assisted other departments as needed.
Education
Some College (No Degree) - Paramedic
Southwest Wisconsin Technical College
Fennimore, WISkills
- Payment Processing
- Customer Service and Retention
- Inventory Management
- Spreadsheet Management
- Filing and Data Archiving
- Proofreading
- Shipping Support
- Attention to Detail
Timeline
Bartender
ZPA's Days Gone By
11.2022 - 04.2024
Shipping and Receiving
Baggage&Co
05.2019 - 08.2022
Office Support Assistant
Bemis Manufacturing Company
08.2017 - 12.2018
Behavior Technician
Wisconsin Early Autism Project
08.2016 - 12.2016
Shipping and Receiving
Key Logo
09.2015 - 04.2016
Some College (No Degree) - Paramedic
Southwest Wisconsin Technical College