Ashley Perez
Westminster,CA
Summary
Results-driven professional with experience in quality assurance and customer service. Known for strong attention to detail and effective communication skills, contributing to compliance and operational efficiency.
Overview
11
11
years of professional experience
Work History
Quality Assistant
Karman Space and Defense
Huntington Beach, California
11.2024 - Current
- Assisted in maintaining quality standards for products and services.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Verified that part travelers received sign-off from designated individuals prior to advancing to subsequent processes.
- Verified material expiration and recertification dates on travelers to ensure compliance with quality standards.
Customer Care Specialist
Fix Auto
Orange, California
05.2023 - 01.2024
- Resolved customer complaints through effective communication and problem-solving.
- Educated customers on insurance processes related to vehicle repairs.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
- Entered customer information into the database for tracking purposes.
Cashier
Pick N Save
Racine, Wisconsin
10.2014 - 05.2015
- Maintained accurate cash drawer and balanced after each shift.
- Assisted customers with product inquiries and store navigation.
- Ensured cleanliness and organization of checkout area throughout shifts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Tustin High School
Tustin, CA06-2008
Skills
- Effective verbal and written communication
- Attention to detail
- Team collaboration
- Customer service
References
References available upon request.
Timeline
Quality Assistant
Karman Space and Defense
11.2024 - Current
Customer Care Specialist
Fix Auto
05.2023 - 01.2024
Cashier
Pick N Save
10.2014 - 05.2015
High School Diploma -
Tustin High School
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