Dependable and motivated professional with experience in warehouse operations, logistics, inventory management, customer service, behavioral health, administration, and food service. Forklift Certified and Registered Behavior Technician with strong attention to detail, reliability, and the ability to work efficiently in fast-paced environments. Skilled in teamwork, communication, organization, and safety compliance.
Work History
Bakery Cashier
5 Months
Donut Palace | 02.2026 - Current
Processed customer transactions efficiently using cash register and point-of-sale systems.
Assisted customers with product selection, enhancing overall shopping experience.
Maintained cleanliness and organization of bakery displays to promote products effectively.
Handled customer inquiries and concerns, ensuring positive interactions and satisfaction.
Collaborated with team members to manage inventory levels and restock supplies as needed.
Monitored product freshness and quality, adhering to food safety standards consistently.
Adapted quickly to fast-paced environment, managing multiple tasks simultaneously during peak hours.
Registered Behavior Technician
8 Months
Behavorial Innovations | 05.2025 - 01.2026
Assisted in implementing individualized treatment plans for clients with developmental disabilities.
Collaborated with behavior analysts to assess and document client progress effectively.
Utilized data collection methods to track behavioral changes and inform treatment strategies.
Engaged clients in therapeutic activities to promote skill acquisition and social development.
Supported daily living skills training, enhancing client independence and confidence.
Maintained a safe and structured environment while managing challenging behaviors professionally.
Communicated regularly with families to provide updates on client progress and address concerns.
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
Server
3 Months
Santa Fe Cattle Company | 02.2025 - 05.2025
Provided exceptional customer service, ensuring guest satisfaction and repeat business.
Collaborated with kitchen staff to ensure timely and accurate food delivery.
Maintained cleanliness and organization of dining area to enhance guest experience.
Processed orders efficiently using point-of-sale (POS) systems, minimizing wait times.
Resolved customer complaints promptly, fostering a positive dining atmosphere.
Participated in team meetings to discuss improvements in service delivery and operations.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Order Filler
7 Months
Hobby Lobby Distribution Center | 01.2024 - 08.2024
Operated forklifts and pallet jacks to efficiently transport products within the warehouse.
Fulfilled customer orders by accurately picking, packing, and labeling merchandise for shipment.
Maintained cleanliness and organization of work area to adhere to safety standards.
Collaborated with team members to optimize workflow and improve order accuracy.
Utilized inventory management software to track stock levels and report discrepancies.
Adapted quickly to changing priorities while maintaining high productivity levels in fast-paced environment.
Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
Legal Assistant
10 Years 4 Months
Zac A. Maggi LLC | 06.2013 - 10.2023
Managed case files and documentation, ensuring compliance with legal standards and deadlines.
Coordinated communication between clients and attorneys to facilitate efficient case progression.
Conducted legal research and prepared summaries for ongoing cases, enhancing information accessibility.
Drafted legal correspondence and documents, maintaining accuracy and adherence to firm protocols.
Assisted attorneys in trial preparation by compiling evidence and preparing exhibits for court presentations.
Conducted legal research to support case strategies, utilizing various online databases effectively.
Oversaw scheduling of hearings and depositions, ensuring adherence to deadlines and client needs.
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
Mod Lead, Trainer, Order Filler, Receiving, Equip.
4 Years 8 Months
Dollar Tree Distribution Center | 02.2018 - 10.2022
Developed and implemented training programs to enhance employee skills and operational efficiency.
Conducted regular assessments to evaluate training effectiveness and employee performance improvements.
Mentored new trainers on best practices for effective knowledge transfer and engagement techniques.
Facilitated workshops focused on safety protocols, improving compliance across all distribution operations.
Collaborated with management to identify training needs based on workflow analysis and employee feedback.
Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
Managed communications between departments to facilitate smooth project execution and align priorities.
Education
High School Diploma
Clinton Sr. High | Clinton, MO
Associate of Science - Psychology
Rose State College | Oklahoma City, OK | 05-2028
No Degree - General Studies
State Fair Community College | Sedalia, MO | 08-2011
Skills
Cleanliness
Food preparation
Phone etiquette
Handling complaints
Warehouse safety
Product picking
Heavy lifting
Forklift operation
Fast learner
Scheduling/Planning
Microsoft office
File organization
Calendar management
Teamwork
Customer service
Problem-solving
Certification
RBT - Registered Behavior Technician
Timeline
Bakery Cashier
Donut Palace
02.2026 - CurrentRead More
Registered Behavior Technician
Behavorial Innovations
05.2025 - 01.2026Read More
Server
Santa Fe Cattle Company
02.2025 - 05.2025Read More
Order Filler
Hobby Lobby Distribution Center
01.2024 - 08.2024Read More
Mod Lead, Trainer, Order Filler, Receiving, Equip.