Ashley Piercy
Fort Wayne,IN
Summary
Dynamic Certified Medical Assistant with extensive experience at Parkview Health OBGYN, skilled in clinical documentation and patient care. Proven ability to enhance patient safety through meticulous infection control and effective communication. Committed to professional development, consistently maintaining certifications while educating patients on preventative care measures to improve health outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Parkview Health OBGYN
09.2024 - Current
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Assisted physician with in-office procedures such as colposcopies, LEEPs, IUDs, and Nexplanon.
- Assisted physician with obtaining cultures and Pap smears.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Oriented and trained new staff on proper procedures and policies.
Community Health Worker
Oak Stree Health
05.2023 - 08.2024
- Facilitated community health outreach programs to educate residents on preventive care and wellness practices.
- Coordinated with healthcare providers to connect clients with necessary resources and services.
- Conducted health assessments and screenings to identify community needs and improve access to care.
- Developed training materials for new staff, enhancing program delivery and participant engagement.
- Collaborated with local organizations to expand service offerings and improve community health initiatives.
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
Certified Medical Assistant
Oak Street Health Clinic
04.2019 - 05.2023
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Certified Medical Assistant
Fox Run Retirement Community, Novi
08.2018 - 04.2019
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Medical Assistant
Parkview Health OBGYN
06.2013 - 06.2018
- Maintained inventory of medical supplies, ensuring availability for clinical procedures.
- Supported the implementation of electronic health record systems for enhanced data management.
- Collaborated with healthcare team members to streamline patient care processes effectively.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens, such as pap smears, vaginitis swabs, and GC/CH swabs.
- Assisted physicians with in-office procedures such as: Colposcopies, LEEPs, IUD, Nexplanon's
Certified Medical Assistant
Parkview Health
04.2012 - 06.2013
- Assisted with patient intake and documentation to ensure accurate medical records.
- Administered vaccinations and performed basic lab tests under physician supervision.
- Coordinated appointment scheduling, optimizing patient flow and reducing wait times.
- Educated patients on treatment plans and medication instructions for improved compliance.
- Conducted routine vital signs checks, contributing to comprehensive patient assessments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Associate of Science - Medical Assisting
Harrison College
Fort Wayne03-2012
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Patient documentation
Certification
- CMA - Certified Medical Assistant, through AAMA
- First Aid/CPR Certified
Timeline
Certified Medical Assistant
Parkview Health OBGYN
09.2024 - Current
Community Health Worker
Oak Stree Health
05.2023 - 08.2024
Certified Medical Assistant
Oak Street Health Clinic
04.2019 - 05.2023
Certified Medical Assistant
Fox Run Retirement Community, Novi
08.2018 - 04.2019
Certified Medical Assistant
Parkview Health OBGYN
06.2013 - 06.2018
Certified Medical Assistant
Parkview Health
04.2012 - 06.2013
Associate of Science - Medical Assisting
Harrison College