Ashley Pineda
Palmer
Summary
Dynamic restaurant professional skilled in multitasking and effective communication. Proven ability to manage guest inquiries and enhance overall satisfaction. Eager to apply strengths in team collaboration to support a positive dining atmosphere.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Hostess
El Amigo Mexican Restaurant
Pocahontas, IA
06.2024 - 02.2025
- Greeted and seated guests promptly, ensuring a welcoming dining atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Handled guest inquiries and complaints professionally, enhancing overall satisfaction.
- Implemented strategies to improve seating efficiency during peak hours.
Waiter's Assistant
El Amigo Mexican Restaurant
Pocahontas, IA
06.2024 - 02.2025
- Assisted servers in delivering food and beverages to customers efficiently
- Maintained cleanliness of dining area, ensuring a welcoming environment
- Supported inventory management by restocking supplies as needed
- Handled customer inquiries with professionalism and courtesy
Education
Associate of Science - Medical Assistant
Iowa Central Community College
Fort Dodge, IA05-2026
Skills
- Fluent in Spanish
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Reliable team player
- Phlebotomy
Certification
- BLS
- Child and Adult Mandatory Reporter
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
El Amigo Mexican Restaurant
06.2024 - 02.2025
Waiter's Assistant
El Amigo Mexican Restaurant
06.2024 - 02.2025
Associate of Science - Medical Assistant
Iowa Central Community College