Ashley Pixler
Envision Imaging
Sherman
7
years of professional experience
I am a dedicated patient care receptionist looking to become a patient care technician.
Work History
Patient Care Representative
1 Year 2 Months- Managed patient inquiries, addressing concerns with empathy and professionalism.
- Assisted patients in navigating insurance verification processes, improving overall satisfaction.
- Collaborated with medical staff to ensure accurate patient information retrieval and documentation.
- Facilitated patient scheduling and appointment confirmations to enhance operational efficiency.
Patient Care Coordinator
1 Year- Facilitated communication between patients, physicians, and staff to ensure seamless care delivery.
- Coordinated patient scheduling and managed appointment logistics to optimize clinic efficiency.
- Assisted in resolving patient inquiries and concerns, enhancing overall patient satisfaction and experience.
- Processed patient records using electronic health record (EHR) systems to maintain accurate data management.
Server
10 Months- Delivered exceptional customer service, enhancing guest satisfaction and fostering repeat business.
- Managed multiple tables simultaneously, maintaining efficiency during peak service hours.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Trained new servers on menu items, service standards, and operational procedures.
- Processed payments accurately using POS system, ensuring smooth transactions for guests.
- Resolved customer complaints effectively, demonstrating strong problem-solving skills and adaptability.
Veterinary Receptionist
7 Months- Handled client inquiries and provided information on services, ensuring high levels of customer satisfaction.
- Processed payments and maintained accurate financial records for services rendered at the clinic.
- Coordinated boarding arrangements, addressing specific needs for each animal while ensuring compliance with safety protocols.
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
Hospitality Leader
1 Year 11 Months- Enhanced guest satisfaction by delivering exceptional customer service and addressing concerns promptly.
- Organized successful events for guests, coordinating with catering teams and event planners to ensure seamless execution.
- Trained new employees on company policies, procedures, and hospitality best practices to ensure consistent guest experiences.``
Education
High School Diploma
No Degree - Radiology Technology
Skills
Patient-focused care
Insurance verification
Billing processes
Verbal and written communication
Patient education
Patient confidentiality
Insurance verification
Organizational skills
Multitasking
Timeline
Patient Care Representative
Envision Imaging
06.2025 - CurrentRead More
Patient Care Coordinator
Envision Imaging
06.2025 - 06.2026Read More
Server
The Rim
09.2022 - 07.2023Read More
Veterinary Receptionist
A-Animal Clinic & Boarding Kennel
01.2022 - 08.2022Read More
Hospitality Leader
BJ's Restaurant & Brewhouse
01.2020 - 12.2021Read More
Grayson County College
No Degree from Radiology Technology
Read More
Brewer High School
High School Diploma
Read More