ASHLEY POLETINI
IRWIN
Summary
With a strong foundation in analytical, communication, and teamwork skills, possess the proven ability to adapt quickly to new environments. 20 years of experience have equipped with extensive knowledge that is eager to contribute to team success and further develop professional skills. Approach every opportunity with a positive attitude and unwavering commitment to continuous learning and growth. Ambitious individual with an MBA in Forensic Accounting and Fraud Examination, determined to utilize expertise in order to make a meaningful impact.
Overview
14
14
years of professional experience
Work History
Intermediate Representative, Client Processing
BNY Mellon
07.2022 - 02.2025
- Maintained accurate client accounts by processing necessary revisions.
- Facilitated smooth onboarding process for new customers by ensuring all information was added correctly.
- Opened and closed corporate trust accounts
- Completed all yearly trainings to maintain up to date knowledge
- Increased customer satisfaction by addressing and resolving issues and questions in a timely manner.
Payroll Specialist
Cleveland Brothers Equipment Company
03.2020 - 07.2022
- Entered all new hire paperwork and enter into ADP and DBSi
- Input employee deductions, liens, and garnishments
- Made employee information changes
- Entered and changed biweekly 401k loans and deferrals
- Completed monthly union reports
- Upload payroll data from DBS system into ADP for payroll processing
- Audited payroll reports to check for errors
- Corrected any time entry errors sent by service coordinators
- Balanced hours and earnings before submitting biweekly payroll
- Filled out employment verifications
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Human Resource/Payroll/Accounts Payable Specialist
Aarcon Enterprises, Inc
01.2016 - 05.2019
- Entered time and processed payroll for 50 employees in Computerease and CTR/ADP
- Input all employee data records and maintained employee records
- Kept track of all employee deductions
- Responded to all unemployment compensation claims and job verifications
- Enrolled all eligible employees in Health Benefits, dental, Aflac, and 401k
- Met with all new hires and provide them with new hire paperwork
- Scheduled and attended all random drug testing
- Discussed any Human Resource issues any employee may have
- Filed workman's compensation claims if an employee is injured on the job
- Adjusted fuel and permits at the end of each month
- Ran ads and job postings for open positions and reviewed all resumes turned in
- Called applicants and scheduled interviews
- Entered all invoices in Computerease to be paid
- Reviewed statements from vendors and called on missing invoices
- Participated in weekly sales meetings
- Applied for all over size load permits through Penndot Apras
- Reduced invoice processing time with accurate data entry and timely vendor communication.
Billing Coordinator
Redstone Highlands
02.2013 - 01.2016
- Updated manuals when rates, rules, or regulations are amended
- Contacted customers to obtain or relay account information
- Prepared itemized statements, bills, or invoices and record amounts due for items purchased or services rendered
- Verified residency deposits, security deposits, monthly service fees, and daily room rates for an average of 420 residents
- Created billing statements for Senior Independence Home Care and Transportation services that includes an average of 120 clients
- Input all beauty shop charges, pharmacy charges, meal charges, and credits into the billing system
- Calculated and entered ancillary charges for self-pay residents and generate bills through the billing software
- Reviewed bills for accuracy and followed up with delinquent accounts
- Reviewed Remittance Advice's from insurances, made adjustments, recorded payments and/or corrected claims
- Calculated and produced yearly rate increase letters
- Verified insurance for all new residents entering the skilled nursing facility
- Assisted payroll coordinator as a backup by running payroll and payroll reports for approximately 450 employees
- Set up all new hires in the CTR and Timeforce payroll system
Office Coordinator
Senior Independence at Redstone Highlands
08.2012 - 02.2013
- Promoted safe work activities by conducting safety audits, attending company safety meetings, or meeting with individual staff members
- Calculated employee hours and run payroll reports for 40 employees
- Completed monthly billing and department reports
- Coordinated between 100 and 150 transportation requests per month for scheduled events and appointments for three campuses
- Managed maintenance plans for all vehicles
- Conducted targeted selection interviews for the best candidate selection
- Performed data accumulation for accounts payable, accounts receivable, company banking, and financial reporting
- Tracked weekly deposits
- Participated in rotating on call assignments once a month
Scheduler/Administrative Assistant
Senior Independence at Redstone Highlands
08.2011 - 08.2012
- Answered and directed calls to appropriate parties or take messages
- Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
- Scheduled 38 staff members and 60 clients ranging in service needs from 15 minute to 24 hour care
- Processed payroll information
- Coded all invoices
- Scheduled transportation needs based on request
- Used allscripts database to run patient services reports, unverified and unassigned visit reports, and transportation itineraries
- Verified client visits to complete billing
- Participated in rotating on call assignments once a month
Education
Master of Business Administration - Forensic Accounting and Fraud Examination
SETON HILL UNIVERSITY
08-2024
Bachelor of Science - Business Management
UNIVERSITY OF PITTSBURGH GREENSBURG
12.2009
Skills
- Goal-oriented mindset
- Customer relations
- Data entry proficiency
- Client service
- Business growth and retention
- Teamwork and collaboration
- Excellent communication
- Multitasking
- Analytical thinking
- Accounting skills
- Interpersonal skills
- Microsoft Office
Timeline
Intermediate Representative, Client Processing
BNY Mellon
07.2022 - 02.2025
Payroll Specialist
Cleveland Brothers Equipment Company
03.2020 - 07.2022
Human Resource/Payroll/Accounts Payable Specialist
Aarcon Enterprises, Inc
01.2016 - 05.2019
Billing Coordinator
Redstone Highlands
02.2013 - 01.2016
Office Coordinator
Senior Independence at Redstone Highlands
08.2012 - 02.2013
Scheduler/Administrative Assistant
Senior Independence at Redstone Highlands
08.2011 - 08.2012
Master of Business Administration - Forensic Accounting and Fraud Examination
SETON HILL UNIVERSITY
Bachelor of Science - Business Management
UNIVERSITY OF PITTSBURGH GREENSBURG