Ashley Pope
Fort Worth,TX
Summary
Dynamic and dedicated waitress with a proven track record at Cracker Barrel, excelling in customer service and team collaboration. Skilled in upselling techniques and managing multiple tables, I consistently enhance guest satisfaction and streamline operations, contributing to a vibrant dining experience. Committed to maintaining high standards of hospitality and efficiency.
Overview
11
11
years of professional experience
Work History
Waitress
On The Border
4411 Bryant Irvin Rd
11.2023 - Current
- Provided excellent customer service by efficiently taking and delivering orders.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness of dining areas, adhering to health and safety standards.
- Assisted in training new staff on menu items and service protocols.
Waitress
Cracker Barrel
8010 SW Loop 820 Benbrook
11.2015 - 11.2023
- Provided exceptional customer service in fast-paced dining environment, ensuring guest satisfaction and repeat visits.
- Collaborated with kitchen staff to streamline order delivery, reducing wait times and improving overall efficiency.
- Trained new team members on menu items, service standards, and point-of-sale system operation.
- Managed multiple tables simultaneously while maintaining attention to detail and accuracy in orders.
Education
Associate of Arts - Graphic Design
Art Institute of Fort Worth
Fort Worth, TXHigh School Diploma -
Shannon Learning Center
6010 Walker St, Haltom City05-2010
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Hospitality service expertise
- Menu recommendations
- Supply restocking
- Upselling techniques
Timeline
Waitress
On The Border
11.2023 - Current
Waitress
Cracker Barrel
11.2015 - 11.2023
Associate of Arts - Graphic Design
Art Institute of Fort Worth
High School Diploma -
Shannon Learning Center