Ashley Pozzani
Lehigh Acres,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
Work History
Server
Logan’s Roadhouse
Anderson, SC
07.2024 - 04.2026
- Provided excellent customer service in fast-paced dining environment.
- Assured cleanliness and organization of tables and dining areas.
- Collaborated with kitchen staff to ensure timely food delivery.
Member Service Representative
Planet Fitness
Oconomowoc, Wisconsin
11.2022 - 05.2023
- Assisted members with inquiries and provided information on gym services.
- Processed membership applications and maintained accurate member records.
- Conducted tours of the facility to showcase equipment and amenities.
Server
Coopers Hawk
Naples, FL
01.2022 - 07.2022
- Provided excellent customer service in fast-paced dining environment.
- Assured cleanliness and organization of tables and dining areas.
- Collaborated with kitchen staff to ensure timely food delivery.
Server
Cheesecake Factory Inc
Naples, FL
06.2020 - 06.2021
- Provided excellent customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assured cleanliness and organization of tables and dining areas.
Server/Bartender
Josef Barbados
Rockford, IL
03.2018 - 03.2020
- Provided excellent customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
Winnebago High School
Winnebago, ILSkills
- Table management
- Order processing
- Point of sale
- Beverage Preparation
- Cash Handling
- Food safety
- Upsell
- Time management
- Attentiveness & Organization
- Customer service
Timeline
Server
Logan’s Roadhouse
07.2024 - 04.2026
Member Service Representative
Planet Fitness
11.2022 - 05.2023
Server
Coopers Hawk
01.2022 - 07.2022
Server
Cheesecake Factory Inc
06.2020 - 06.2021
Server/Bartender
Josef Barbados
03.2018 - 03.2020
Winnebago High School