Kirstie Hagmann

Ivwas a

• Delivered exceptional customer service by promptly taking orders and addressing inquiries, enhancing the dining experience.
• Coordinated with kitchen staff to ensure timely food preparation and delivery, maintaining operational efficiency.
• Trained and mentored new servers on menu items and service protocols, fostering team collaboration and performance.
• Managed and prioritized multiple tables simultaneously, ensuring attentive service and customer satisfaction throughout shifts.

• I was in charge of deicing the plane, weights and balances ( load master) i checked the customers in and was in charge of rebooking them if the flight was canceled or delayed. I also Marshall'le the plane in on the tarmac, plus I was the cargo trainerforchecking in mushrooms etc...to go on the flights. .Delivered exceptional customer support by resolving inquiries efficiently, enhancing overall customer satisfaction and loyalty.
• Streamlined communication processes by implementing new protocols, resulting in improved response times for customer queries.
• Trained and mentored new team members, fostering a collaborative work environment and enhancing service delivery.
• Managed complex booking issues, utilizing problem-solving skills to ensure seamless travel experiences for passengers.