Ashley Puckering
New York,NY
Summary
Motivated and adaptable with strong leadership experience in NYC customer service and a background in professional dance. Skilled in fast-paced, high-pressure environments, customer interaction, and team coordination. Passionate about wellness, positive energy, and learning new skills. Ready to bring enthusiasm, dependability, and attention to detail to a dynamic, customer-facing team.
Overview
3
3
years of professional experience
Work History
Shift Leader
Mama’s TOO!
New York, NY
01.2023 - Current
- -Operated ovens and assisted with pizza prep during high-volume hours
- - Managed food prep and packaging for dine-in and takeout orders
- - Opened and closed the restaurant, handling setup and cleaning duties
- - Coordinated order flow during peak hours and maintained efficiency
- - Delivered friendly and fast-paced service to a large customer base
- - Maintained high cleanliness and safety standards
- - Trained and supported new team members while ensuring smooth operations
Sales Associate
Arkade Harlem
New York, NY
06.2025 - 12.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained organized sales floor, ensuring product displays were visually appealing and well-stocked.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
- Trained new staff on operational procedures and customer service best practices.
- Analyzed customer feedback to suggest improvements in service delivery and product offerings.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
New York, NY06.2026
Skills
- -Adaptable in fast-paced environments
- -Strong communication and interpersonal skills
- -Reliable and self-motivated
- -Calm and focused under pressure
- - Quick Learner with attention to detail
- - Clean and efficient in food prep
- - Warm, friendly presence with customers
- - Team-oriented with leadership experience
- Customer service
- Problem-solving skills
- Reliable and punctual
LANGUAGES
English
Basic Spanish
Timeline
Sales Associate
Arkade Harlem
06.2025 - 12.2025
Shift Leader
Mama’s TOO!
01.2023 - Current