Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Ramon

Bakersfield,CA

Summary

Proven to excel in customer service and sales, I leveraged my adaptability and in-depth product knowledge at Macy's Department Store to exceed sales goals and enhance customer satisfaction. My reliable teamwork and ability to thrive in dynamic environments drove consistent performance improvements, showcasing my commitment to excellence and growth in the beauty and fragrance sectors.

Overview

11
11
years of professional experience

Work History

Clinique Beauty Advisor

Macys Department Store
06.2024 - Current
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.

Dior RSS

Macys Department Store
05.2023 - 06.2024
  • Maintained in-depth knowledge of company brand to best serve customers and drive sales.
  • Developed strong relationships with vendors for exclusive product access, improving overall merchandise selection for customers.
  • Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
  • Maintained counter and display areas for cleanliness and organization.
  • Completed timely and accurate resets based on seasonal demands and special promotional requirements.

Fragrance Specialist

Macys Department Store
02.2014 - 06.2023
  • Provided exceptional customer service by addressing inquiries promptly and resolving any issues professionally.
  • Utilized effective communication skills to convey complex information about scent notes, ingredients, and brand history to customers of varying levels of expertise in the world of perfumery.
  • Demonstrated adaptability by successfully promoting various fragrance brands and adjusting sales techniques to meet the unique needs of each customer.

Sales Associate

Macys Department Store
09.2013 - 02.2014
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

Foothill High School
Bakersfield, CA
06-2011

Skills

  • Customer Service
  • Reliable and Responsible
  • Honest and Dependable
  • Team Cooperation
  • Adaptability and Flexibility
  • Goal-Driven

Timeline

Clinique Beauty Advisor

Macys Department Store
06.2024 - Current

Dior RSS

Macys Department Store
05.2023 - 06.2024

Fragrance Specialist

Macys Department Store
02.2014 - 06.2023

Sales Associate

Macys Department Store
09.2013 - 02.2014

High School Diploma -

Foothill High School
Ashley Ramon