Ashley Raumaker
Meridian,ID
Summary
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Edgewood Healthcare
Eagle, ID
07.2021 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Provided emotional support to family members during difficult times.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Administered medications under supervision of a licensed nurse.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Documented patient care services by charting in designated areas.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
Member Contact Center Representative
Idaho Central Credit Union
Boise, ID
10.2020 - 06.2021
- Assist members with financially specific tasks.
- Answered customer inquiries via phone, email and chat.
- Provided product information to customers.
- Provided technical support to customers on products or services offered by the company.
CNA - Certified Nursing Assistant
Edgewood Healthcare
Eagle, ID
04.2017 - 09.2020
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Provided emotional support to family members during difficult times.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Administered medications under supervision of a licensed nurse.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Documented patient care services by charting in designated areas.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
Front Desk Clerk
TownePlace Suites Marriot Hotel
Boise, ID
07.2018 - 02.2019
- Greeted customers upon arrival and provided assistance with check-in or check-out procedures.
- Maintained clean and presentable reception area to maintain professional business reputation.
- Answered incoming calls and directed them to the appropriate personnel.
- Assisted in resolving customer complaints and inquiries in a timely manner.
- Processed credit card, cash, and other forms of payment for guest accounts.
- Maintained accurate records of all guests' stays and charges.
- Ensured that lobby area was clean, orderly, and stocked with necessary supplies at all times.
Caregiver
Regency Columbia Village
Boise, ID
10.2016 - 03.2017
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Supported bathing, dressing and personal care needs.
Server
Morningstar
Boise, ID
08.2016 - 10.2016
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
Direct Care Staff
Bannock House
12.2014 - 06.2016
- Supervised activities of daily living for clients.
- Administered medications or treatments as directed by physician or nurse.
- Developed individualized plans of care to address each client's needs.
- Encouraged socialization among clients through recreational activities.
- Ensured safety of all clients in accordance with facility regulations.
- Performed housekeeping tasks, such as changing linens and cleaning rooms.
- Communicated effectively with other members of the healthcare team.
- Adhered to professional standards, facility policies and procedures.
- Utilized appropriate techniques when dealing with challenging behaviors.
- Supported client rights in accordance with applicable laws, regulations and ethical standards.
Cashier/Stocker
Big Lots
08.2015 - 02.2016
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier/Stocking
Fred Meyer
06.2013 - 11.2014
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High school diploma or GED -
Skyline
Idaho Falls, ID06.2011
Skills
- Computer proficiency
- Creative problem solving
- Alzheimer's Care
- Caregiving
- Food Preparation
- Senior Care
- Basic Life Support
- Compassion and Empathy
- Feeding Assistance
- Compassionate communication
- Maintaining confidentiality
- Vital signs monitoring
- Patient Care
- Direct Patient Care
- Patient-focused care
- Mobility Assistance
- Safety Precautions
- Bedside manner
Certification
- CNA
- CPR Certification
Timeline
CNA - Certified Nursing Assistant
Edgewood Healthcare
07.2021 - Current
Member Contact Center Representative
Idaho Central Credit Union
10.2020 - 06.2021
Front Desk Clerk
TownePlace Suites Marriot Hotel
07.2018 - 02.2019
CNA - Certified Nursing Assistant
Edgewood Healthcare
04.2017 - 09.2020
Caregiver
Regency Columbia Village
10.2016 - 03.2017
Server
Morningstar
08.2016 - 10.2016
Cashier/Stocker
Big Lots
08.2015 - 02.2016
Direct Care Staff
Bannock House
12.2014 - 06.2016
Cashier/Stocking
Fred Meyer
06.2013 - 11.2014
- CNA
- CPR Certification
High school diploma or GED -
Skyline
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