Ashley Reeves
Summary
Compassionate professional with strong interpersonal, communication, and problem solving skills. Experienced in maintaining confidentiality, and handling challenging situations with sound judgment.
Overview
14
14
years of professional experience
Work History
In Home Care Specialist
Visiting Angels Home Care
Strongsville, Ohio
11.2025 - Current
- Provide personal care and companionship to senior clients in home settings.
- Maintain safe, sanitary living spaces during client visits.
- Develop care plans from assessment findings and physician instructions.
- Offer emotional support through attentive listening and encouragement.
Server
Hospitality Restaurant Group
Strongsville, Ohio
07.2021 - Current
- Delivers exceptional customer service, enhancing overall dining experiences.
- Trains new servers, ensuring seamless integration into team.
- Supports team members during busy service periods, maintaining service quality.
Mortgage Loan Originator
Quicken Loans
Cleveland, Ohio
02.2017 - 02.2018
- Guided clients through various mortgage options and terms, empowering them to make informed financial decisions.
- Evaluated loan applications and credit information, determining borrower eligibility for mortgage loans, enhancing approval accuracy.
- Monitored industry regulations and market trends, ensuring compliance and informed loan offerings.
Sales Associate
Sterling Jewelers Inc.
Parma, OH
08.2012 - 05.2016
- Guided customers in selecting jewelry, enhancing their understanding of product features and options.
- Worked with team members to meet and exceed store goals and targets.
- Managed inventory tasks, ensuring timely restocking of merchandise to maintain store presentation.
Education
Bachelor of Arts - Communication Sciences And Disorders
Kent State University
Kent, OH12-2016
Skills
- Team collaboration
- Employee training
- Professional demeanor
- Documentation and record keeping
- Care plan development
- Customer service
Accomplishments
- 6 for 6 Sales award for a calendar year
- Passed SAFE NMLS exam
Timeline
In Home Care Specialist
Visiting Angels Home Care
11.2025 - Current
Server
Hospitality Restaurant Group
07.2021 - Current
Mortgage Loan Originator
Quicken Loans
02.2017 - 02.2018
Sales Associate
Sterling Jewelers Inc.
08.2012 - 05.2016
Bachelor of Arts - Communication Sciences And Disorders
Kent State University