- Participating in fundraising events to support local charities, schools, or community projects
- Homelessness Outreach
- Baking
ASHLEY RESLER
ALBERTVILLE,AL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Referral Coordinator/ Human Resources Specialist
Integrated Wound Care
10.2023 - Current
- Coordinated patient referrals to streamline access to wound care services.
- Managed scheduling for multidisciplinary team meetings, enhancing communication across departments.
- Implemented tracking systems for referral progress, improving follow-up efficiency.
- Developed relationships with healthcare providers to facilitate seamless patient transitions.
- Analyzed referral data to identify trends and recommend improvements to enhance operational efficiency.
- Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.
- Developed and implemented employee recruitment strategies to attract top talent.
- Facilitated onboarding processes, ensuring compliance with company policies and legal regulations.
- Streamlined HR processes, improving efficiency in payroll and benefits administration.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
Donor Recruiter/Account Manager
LifeSouth Community Blood Centers
Albertville, AL
04.2018 - 10.2023
- Used customer service skills in order to recruit new chairman of accounts
- Keep accounts up to date using Hemasphere and Excel
- Organized and managed assigned blood drive accounts
- In charge of chairman events and volunteer events (Went to events as a spokesperson)
- Registered donors and handled the bone marrow registry for the region
- Achieved monthly, quarterly and annual collections based on monthly goal
- Developed special recruitment plans to increase projections and donors
Associate Agent/ CSR
Randy Jones & Associates
Albertville, AL
07.2013 - 04.2018
- Handled the service work for 5 branches, including the hub agency
- Monitored resources in excess of three million dollars
- Calculated quotes and educated potential clients on insurance options
- Evaluated the accuracy and quality of data entered into agency management system
- Addressed average of 100+ customer inquiries each week
- Followed up with customers on unresolved issues
- Reported policy changes affecting customer satisfaction
- Tracked the progress of all outstanding insurance claims
- Prepared policies along with all applicable paperwork
Center Team Supervisor
LifeSouth Community Blood Centers
Madison, AL
12.2010 - 07.2013
- Supervised team of ten employees at two different locations
- Trained new hires
- Proficient in Apheresis machines: AMICUS and ALYX
- Made schedules for employees
- Interviewed candidates for open positions
- Utilized Excellent customer service skills
Education
Advanced Diploma -
Albertville High School
Albertville, AL01-1999
General Education - Basics
Snead State Community College
Boaz, AL01-2000
Skills
- Excellent customer service
- Personable & Professional
- Goal-oriented
- Willing and able to learn
- Proactive team player
- Experienced in MS Office
- Competent in Excel
- Excellent at multitasking
- Computer-savvy
- Problem solver under pressure
- Works well with collaborators
- Accurate documentation
- HIPAA regulations
- Database management
- HR policies and procedures
- Recruiting
- Pre-employment screening
- Onboarding and orientation
- Background checks
- Recruitment
- Candidate sourcing
- HR software proficiency
- Microsoft Office Suite
Accomplishments
- Managed accounts of more than 50+ policyholders each quarter
- Became the #1 agency in the nation for 2015
- Marshall County Leadership member: Class of 2018
- 2020-present serving as Secretary of the Marshall County Homeless Shelter Ministries
Certification
- CDL class B passenger
Interests
Timeline
Referral Coordinator/ Human Resources Specialist
Integrated Wound Care
10.2023 - Current
Donor Recruiter/Account Manager
LifeSouth Community Blood Centers
04.2018 - 10.2023
Associate Agent/ CSR
Randy Jones & Associates
07.2013 - 04.2018
Center Team Supervisor
LifeSouth Community Blood Centers
12.2010 - 07.2013
Advanced Diploma -
Albertville High School
General Education - Basics
Snead State Community College
Personal Information
Driving License: CDL class B passenger