Ashley Reyes
Fayetteville,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Macy's
Greensboro, NC
10.2021 - 01.2022
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
CCTC Support 3
Community Care of North Carolina
09.2021 - 01.2022
- As a CCTC Support 3 I was responsible for contacting North Carolinians confirmed with COVID-19 infection to provide education regarding the recommendation to self-isolate, assess their ability to safely comply with the recommended control measures, and to elicit information on close contacts
- Skills used in this job included; Ability to exhibit a professional and positive attitude and a good work ethic, Ability to prioritize workload, set and meet deadlines, Ability to follow directions given by assigned local health department and regional supervisor to ensure the needs of the program are being met, Exhibit excellent interpersonal skills required and ability to interact professionally with culturally diverse populations, Ability to think critically and use good judgement in all decision making, Fluency in languages other than English is a PLUS, Ability to show empathy to distressed individuals, Proficiency with computers.
Sales Associate
BUYBUY BABY
Fayetteville, NC
06.2021 - 08.2021
- Welcomed guests into the store and made them feel like they could ask any questions about certain merchandise in the store.
Sales Associate
Designer Shoe Warehouse
Fayetteville, NC
06.2021 - 08.2021
- As a sales associate at DSW I was responsible for checking guests out at the frontend register and answering any questions about any shoes they may want to purchase
- Overall I made sure I used great communication skills and provided great customer service.
Sales Associate/Front End Cashier
Lowe's
Greensboro, NC
03.2021 - 05.2021
- Managed customer complaints and rectified issues to complete satisfaction
- Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Front Desk Assistant
North Carolina Agricultural & Technical University
Greensboro, NC
09.2019 - 11.2019
- Managed customer complaints and rectified issues to complete satisfaction
- Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Restaurant Hostess
Mangu Restaurant
Fayetteville, NC
08.2018 - 12.2018
- Checked dining and serving areas every couple minutes to verify proper cleanliness and readiness for guests
- Greeted guests and sat customers at tables or in waiting areas
- Enhanced guests' experiences by fulfilling special requests during visits.
Sales Associate
Forever 21
Fayetteville, NC
11.2017 - 01.2018
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
Bachelor of Science: Biology -
North Carolina A & T State University
true05.2024
High School Diploma -
Westover High School
05.2017
Skills
- Hospitality services
- Microsoft Office
- Listening skills
- Fluent in English and Spanish
- Cash handling accuracy Sales expertise
- Written and oral communication skills
- Documentation and recordkeeping
- Customer Service
- Store Opening and Closing
- Retail Sales
- Teamwork
- Time Management
- Verbal and Written Communication
- Teamwork and Collaboration
- Customer Assistance
Certification
Certified in Microsoft, Excel, 2018
Accomplishments
NATIONAL HONOR SOCIETY - Westover High School, 2016
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Retail Sales Associate
Macy's
10.2021 - 01.2022
CCTC Support 3
Community Care of North Carolina
09.2021 - 01.2022
Sales Associate
BUYBUY BABY
06.2021 - 08.2021
Sales Associate
Designer Shoe Warehouse
06.2021 - 08.2021
Sales Associate/Front End Cashier
Lowe's
03.2021 - 05.2021
Front Desk Assistant
North Carolina Agricultural & Technical University
09.2019 - 11.2019
Restaurant Hostess
Mangu Restaurant
08.2018 - 12.2018
Sales Associate
Forever 21
11.2017 - 01.2018
Bachelor of Science: Biology -
North Carolina A & T State University
High School Diploma -
Westover High School