ASHLEY REYES
Pacific Senior Care
Henderson,NV
2
Languages
9
years of professional experience
To obtain a position in an environment that will allow me to use my knowledge, organizational and clerical skills to enhance the functionality of the department and the company as a whole.
Work History
Caregiver
1 Year 1 Month- Provided compassionate support to seniors with daily living activities, enhancing their quality of life.
- Maintained accurate documentation of patient care and progress, improving communication among healthcare teams.
- Evaluated client needs regularly to adapt care plans proactively, ensuring optimal support tailored to changing conditions.
Caregiver
2 Years 3 Months- Case Management: Maintain detailed daily logs of client well-being and medication schedules, ensuring 100% compliance with care plans.
- Discretion & Ethics: Handle sensitive personal and medical information with strict confidentiality and professional ethics.
- Physical Assistance: Support clients with physical therapy exercises and daily ambulation to ensure safety and progress.
T-Mobile Sales Expert
9 Months- Records Management: Facilitated complex service contracts and account setups, ensuring all digital and physical documentation was accurate and complete.
- Inventory Control: Managed high-value inventory and merchandising, performing regular audits to maintain database integrity.
- Client Advocacy: Resolved high-level customer concerns through effective communication and problem-solving in a fast-paced retail environment.
Sales and Service Associate
1 Year 8 Months- Administrative Operations: Managed front-desk reception, including member check-ins, multi-line phone inquiries, and account troubleshooting.
- Data Entry: Executed new membership activations and digital account setups using proprietary software systems.
- Facility Oversight: Monitored gym floor operations and maintained a clean, organized workspace to ensure a professional environment for guests.
Caregiver & Trainer
1 Year 1 Month- Personnel Training: Promoted to Trainer to onboard new staff members on facility protocols, safety standards, and care procedures.
- Logistics & Coordination: Managed client transportation and daily schedules, requiring high levels of punctuality and organization.
Server & Trainer
4 Years 1 Month- Leadership: Earned double promotions to Host Trainer and Food Runner Trainer, overseeing the quality control of service staff.
- High-Volume Coordination: Managed guest seating and front-of-house flow during peak hours, balancing immediate client needs with long-term service goals.
- Customer Relations: Provided professional service and conflict resolution for a diverse clientele, consistently meeting hospitality excellence standards.
Education
No Degree
High School Diploma
Skills
Billing and invoicing
Strong work ethic
Case management
File organization
Calendar management
Analytical problem solving
Attention to detail
Writing skills
Teamwork
Organizational skills
Multitasking
Scheduling appointments
Dependable and responsible
LANGUAGES
English
Spanish
Timeline
Caregiver
Arosa Central Coast
08.2025 - CurrentRead More
Caregiver
Pacific Senior Care
06.2024 - CurrentRead More
T-Mobile Sales Expert
T-Mobile
09.2023 - 06.2024Read More
Sales and Service Associate
24 Hour Fitness
12.2021 - 08.2023Read More
Caregiver & Trainer
Belmont Village Senior Living
10.2020 - 11.2021Read More
Server & Trainer
Lazy Dog Restaurant & Bar
07.2017 - 08.2021Read More
Oxnard College
No Degree
Read More
Channel Islands High School
High School Diploma
Read More