Ashley Reynolds
Rochester Mills,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
12
12
years of professional experience
Work History
Indiana County Children and Youth Services
04.2023 - Current
- Answering telephones
- Directing clients to their direct caseworker
- Determining Title IV-E or Non-IV-E
- Completing CY-60’s and CY-61’s
- Helping with medical
- Placing order numbers
- Working on learning Quick books
- Handing out gas cards
- Going through AFCARS reports
- Helping with Adoptions and SPLC’S
Front Office Med Asst
Dr. Joseph LaMantia Primary Care Physician
10.2022 - 04.2023
- Using computer applications EPIC
- Answering telephones & Welcoming patients
- Updating and filing patient medical records
- Coding and filling out insurance forms
- Scheduling appointments
- Arranging hospital admissions and laboratory services
- Handling correspondence, billing, and bookkeeping
- Accounts Receivable
- Phlebotomy as needed
Front Office Med Assistant
Penn Highlands Family Medicine
03.2022 - 10.2022
- Obtain vital signs, phlebotomy as needed
- Document results and patient information in appropriate systems and/or EMR
- Review medication list and history and physical form prior to patient seeing the physician
- Instruct patients with follow-up instructions as necessary
- Contact patients regarding test results or for other related reasons
Certified Phlebotomist
Dubois Regional Hospital
01.2017 - 12.2021
- Venipuncture / Capillary Blood Collection
- Empathetic Customer Service
- Excellent Communication Skills
- Specimen Preparation
- Medical Records Data Entry / Coding
- Insurance / Payment Processing
Customer Service Manager
Walmart
Indiana, PA
06.2015 - 01.2017
- Assigned cashiers to register.
- Counted tills randomly throughout the day.
- Filled money orders to the store cashiers.
- Did store-to-store money order transfers.
- Completed money orders.
- Balanced tills at the end of every shift for the whole store.
Team Member
Pizza Hut
Punxsutawney, PA
06.2012 - 06.2015
- Assisted customers with product selection and ordering process.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer issues promptly in a professional manner.
- Greeted customers upon entering the store with friendly demeanor.
- Tracked stock levels on a daily basis to identify shortages or overages.
- Answered phone calls regarding inquiries about products or services.
- Attended staff meetings to stay updated on company policies and procedures.
Education
Bachelors of Science - Social work
University of Phoenix
01.2026
Valedictorian -
Lenape Technical School
12.2017
High School Diploma -
Punxsy High School
Punxsutawney, PA05-2015
Skills
- Planning
- Verbal Communication
- Conflict Resolution
- Computer Skills
- Critical Thinking
- Communication
- Flexible and Adaptable
- Friendly, Positive Attitude
- Basic Math
- Team Management
- Self-Directed
References
References available upon request.
Timeline
Indiana County Children and Youth Services
04.2023 - Current
Front Office Med Asst
Dr. Joseph LaMantia Primary Care Physician
10.2022 - 04.2023
Front Office Med Assistant
Penn Highlands Family Medicine
03.2022 - 10.2022
Certified Phlebotomist
Dubois Regional Hospital
01.2017 - 12.2021
Customer Service Manager
Walmart
06.2015 - 01.2017
Team Member
Pizza Hut
06.2012 - 06.2015
Bachelors of Science - Social work
University of Phoenix
Valedictorian -
Lenape Technical School
High School Diploma -
Punxsy High School
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