Ashley Riascos
Humble
Summary
Productive Operations Supervisor practiced in business and employee management. Bringing many years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities.
Motivated Operations Supervisor possessing excellent vendor relationship and contract manager skills. Well-versed in mentoring and developing high-performing teams to meet organizational goals. Comfortable working with people of all levels coupled with outstanding commercial approach to solving problems and developing business processes.
Skilled Operations Supervisor with broad experience in overseeing daily operations, streamlining processes, and implementing effective business strategies. Strengths include strong leadership abilities, organizational skills and a keen focus on operational efficiency. Previous roles have led to improved team productivity, cost reduction and enhanced operational workflows.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work History
Operations Supervisor
Grifols Biomat USA
Humble
11.2021 - 07.2025
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Monitored staff performance and provided feedback for improvement.
- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
- Trained new employees on proper job functions and company policies and procedures.
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Ensured compliance with all safety regulations in the workplace.
- Provided support to other departments as needed to meet organizational goals.
- Maintained accurate records of employee attendance and performance reviews.
- Directed employees on how to use equipment properly and safely.
- Developed strong relationships with customers through excellent customer service practices.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Trained, mentored and motivated employees to maximize team productivity.
Door Host
Walmart
Humble
01.2020 - 10.2021
- Provided assistance to guests with disabilities or special needs.
- Prepared reports on customer feedback surveys for management review.
- Communicated professionally with staff members and guests to answer questions or provide directions as needed.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Greeted and welcomed guests to the establishment.
Education
Humble High School
Humble, TxSkills
- Operational management
- Standard operating procedures
- Safety compliance
- Employee training
- Performance monitoring
- Customer service
- Team building
- Conflict resolution
- Task delegation
- Process improvement
- Time management
- Data analysis
- Effective communication
- Project management
- Quality assurance
- Staff supervision
- Employee engagement
- Incident reporting
- Workflow optimization
- Warehouse operations
- Safety oversight
- Productivity management
- Technology
- Customer service management
- Strategic planning
- Handling complaints
- Performance improvement
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Operations Supervisor
Grifols Biomat USA
11.2021 - 07.2025
Door Host
Walmart
01.2020 - 10.2021
Humble High School