Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Ashley Rios

Accountant
Cerritos,CA

Summary

Transitioning from client-focused support role within fast-paced environment, with skills in client relationship management and technical issue resolution. Excels in communication and collaborative problem-solving. Ready to apply these abilities to new challenges, delivering value in diverse settings. Bringing strong problem-solving abilities and positive, collaborative attitude. Demonstrates proficiency in client communication and technical troubleshooting. Committed to driving client satisfaction and operational efficiency. Experienced with financial analysis and reporting, ensuring accuracy and compliance. Utilizes knowledge of accounting software and financial regulations to streamline processes. Strong understanding of financial data analysis, budgeting, and tax preparation.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work History

Associate Client Support Consultant

Adp- Automated Data Processing
La Palma, CA
08.2025 - Current
  • Provided timely support for client inquiries, enhancing overall satisfaction and fostering strong relationships.
  • Assisted in resolving complex technical issues, ensuring seamless service delivery to clients.
  • Collaborated with cross-functional teams to streamline processes and improve operational efficiency.
  • Developed training materials for new staff, promoting knowledge sharing and effective onboarding practices.

Education

High School Diploma -

Tracy High School
Cerritos, CA
09.2015 - 06.2017

No Degree - Mathematics

Cerritos College
Norwalk, California, CA
08.2017 - 02.2020

No Degree - Accounting Technician

ABC Adult School
Cerritos, CA
08.2024 - 05.2025

Skills

  • Empathy and patience
  • Data analysis proficiency
  • Issue escalation
  • Cross-functional coordination
  • Software troubleshooting
  • Client relationship building
  • Support inquiry assistance
  • Client service excellence
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Customer satisfaction
  • Accounting and bookkeeping
  • Accounts payable and receivable
  • Bank reconciliation
  • Bookkeeping
  • Account reconciliation
  • Accounts payable
  • Financial statements
  • Payroll processing
  • Cash flow analysis
  • Account reconciliation processes
  • General ledger entries
  • Payroll administration
  • MS office suite

Timeline

Associate Client Support Consultant

Adp- Automated Data Processing
08.2025 - Current

No Degree - Accounting Technician

ABC Adult School
08.2024 - 05.2025

No Degree - Mathematics

Cerritos College
08.2017 - 02.2020

High School Diploma -

Tracy High School
09.2015 - 06.2017
Ashley RiosAccountant