Ashley Roban

• Thank you for viewing my resume! I am currently a CORE manager at Walser Hyundai. In my current position I handle the following responsibilities:
• Submitting retail and lease contracts to lenders for funding. Contacting lenders to resolve any issues to might cause any delays in funding
• Titling vehicles efficiently and resolving any titling issues that may arise to be sure our customers have their registration and titles for their vehicle purchase within a timely manner
• Preparing paperwork for car deals to be signed by the customer in the dealership DMS (Tekion and CDK experienced) and verify accuracy
• Entering new vehicle inventory into our DMS. Posting the vehicles to accounting when they arrive
• Helping customers with any problems that may arise regarding funding or titling
• Maintaining rebate, due bill and title schedules
• Entering rebates and seeing that they are paid promptly
• Pulling and creating reports
• Cash handling and receipting checks
• Scanning
• Acting as a point person for HR questions.
• Problem solving
• Ensuring the dealership is compliant with the manufacturer
• Reporting vehicles sold to the manufacturer
• Answering phones
• Help with handling payroll
• Interviewing potential candidates
• Assisting co workers with items they need for their car deals.
• Driving our team to get the necessary documents for funding, titling, incentives, etc
• Ordering supplies and uniforms
• 13 years of customer service experience
• I am willing to do whatever is thrown at me, I work well in a team or independently

• MN Title Certified from MADA, 01/2023, 01/2025
• Driver's License
• Certified Notary Public, 09/2020, 01/2025

Professional administrative manager. Customer satisfaction, accuracy and productivity is very important to me. I always strive for success and to do the right thing.