MATTHEW BESERRA
BAKERSFIELD,US
Summary
Experienced and dedicated individual with a proven track record of leading teams to success and surpassing goals. Known for ability to think creatively and motivate others, excelling in utilizing strong design and planning skills to tackle complex projects. Also possess talent for teaching and implementing new concepts and best practice strategies.
Overview
4
4
years of professional experience
Work History
Core Manager
Sprouts Farmers Market Inc.
01.2024 - Current
- Improved team efficiency by streamlining processes and implementing time-saving strategies.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Implemented quality control measures , resulting in fewer errors and increased customer satisfaction.
- Championed change management efforts by effectively communicating new processes and procedures throughout 13 different departments.
Assistant Store Manager
Vuori
09.2023 - 01.2024
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Provided ongoing support and guidance to volunteers during events, enhancing their overall experience and increasing retention rates for future opportunities.
- Enhanced community engagement by organizing and executing various events, workshops, and programs.
- Supervised and evaluated up to 35 employees to help improve skills, achieve daily objectives, and attain advancement.
Supervisor of Operations
Travis Mathew
03.2021 - 09.2023
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Coordinated with 3 other major departments to ensure smooth operation and timely completion of projects.
Education
Bachelor of Arts - Criminal Justice, Marketing
California State University, Dominguez Hills
Carson, CA05-2022
Associate of Arts - Communications
El Camino College
Torrance, CA05-2019
Skills
- Effective leadership
- Innovation and creativity
- Customer service
- Verbal and written communication
- Team building
- Strategic planning
Timeline
Core Manager
Sprouts Farmers Market Inc.
01.2024 - Current
Assistant Store Manager
Vuori
09.2023 - 01.2024
Supervisor of Operations
Travis Mathew
03.2021 - 09.2023
Bachelor of Arts - Criminal Justice, Marketing
California State University, Dominguez Hills
Associate of Arts - Communications
El Camino College
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