Experienced in managing health benefit programs, with a deep understanding of coverage requirements, medical policies, departmental procedures, industry practices, and terminology. Skilled at collaborating with teams to identify and implement effective solutions, while cultivating positive relationships with internal and external clients. Committed to upholding compliance standards and thriving in high-pressure situations, consistently delivering flawless work of exceptional quality. Demonstrates expertise in enhancing health benefit programs.
Systems Proficiency: Microsoft Office, ICD-10, Microsoft Excel (Pivot Tables, VLOOKUP), ADP, Citrix, Visio, SAP, Infor/Lawson, Team Founldation Server, SharePoint, Confluence