Summary
Overview
Work History
Education
Skills
State
City
Personal Information
Timeline
Generic

Ashley Robertson

Smyrna,TN

Summary

Experienced in managing health benefit programs, with a deep understanding of coverage requirements, medical policies, departmental procedures, industry practices, and terminology. Skilled at collaborating with teams to identify and implement effective solutions, while cultivating positive relationships with internal and external clients. Committed to upholding compliance standards and thriving in high-pressure situations, consistently delivering flawless work of exceptional quality. Demonstrates expertise in enhancing health benefit programs.

Overview

11
11
years of professional experience

Work History

Medical Billing Specialist

Connect America/Lifeline
04.2022 - Current
  • Submit claims to government contracted agencies for members

Operations Analyst II

Shared Health
01.2022 - 04.2022
  • Accurately coordinate and complete the Billing Process for all customers on a timely basis
  • Scan all details of customer agreements that come from contract management system or other avenues for proper revenue classification and recognition

Membership Data Manager

Shared Health
08.2020 - 01.2022
  • Responsible for all data entry throughout the employee lifecycle
  • Ensures data integrity by conducting monthly/quarterly data audits of all employee data, and system access

Provider Data Associate

Shared Health
02.2017 - 08.2020
  • Identify areas for data quality improvements to resolve quality issues through error detection, correction, process control, improvement, and/or process re-design strategies

Sr. Sales Associate

Ashley Furniture Home Store
01.2016 - 02.2017
  • Work with Accounts Payable and Purchasing team members to identify sales related improvement opportunities

Corrections Officer

Sumner County Jail
08.2015 - 08.2016
  • Ensure that detainee movement is coordinated appropriately, handle head counts and manage emergency response when required

Account Analyst I

US Bank
06.2013 - 07.2015
  • Performs quantitative analysis of operational and financial data

Education

High School Diploma -

Hunters Lane High School
Nashville, TN
05.2009

Skills

Systems Proficiency: Microsoft Office, ICD-10, Microsoft Excel (Pivot Tables, VLOOKUP), ADP, Citrix, Visio, SAP, Infor/Lawson, Team Founldation Server, SharePoint, Confluence

State

TN

City

Smyrna

Personal Information

Title: Healthcare Billing and Coding Analyst

Timeline

Medical Billing Specialist

Connect America/Lifeline
04.2022 - Current

Operations Analyst II

Shared Health
01.2022 - 04.2022

Membership Data Manager

Shared Health
08.2020 - 01.2022

Provider Data Associate

Shared Health
02.2017 - 08.2020

Sr. Sales Associate

Ashley Furniture Home Store
01.2016 - 02.2017

Corrections Officer

Sumner County Jail
08.2015 - 08.2016

Account Analyst I

US Bank
06.2013 - 07.2015

High School Diploma -

Hunters Lane High School
Ashley Robertson