Ashley Robinette
Oneonta,AL
Summary
Detail-oriented and knowledgeable Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lisa Wester Design
Lisa Wester
Oneonta, AL
11.2018 - Current
- Utilized personal and professional networks to identify, acquire and manage new clients.
- Maintained appropriate filing of personal and professional documentation.
- Coordinated responses to emails and other correspondence to facilitate communication and enhance business processes.
Radiology Clerk
St.Vincent's Hospital
Oneonta, AL
01.2017 - Current
- Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
- Processed, labeled and organized diagnostic images to match with patient records.
- Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
- Served as an informational resource for patients and families, educating about the imaging process and addressing questions and concerns.
- Facilitated a positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed skilled administrative work to support all office staff and operational requirements.
- Checked patient data including insurance, demographic and health history to ensure all information was current.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Obtained payments from patients and scanned identification and insurance cards.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
Patient Care Technician
St. Vincent's Health System
Oneonta, AL
01.2008 - 03.2010
- Supported patient admissions, discharges and transfers to promote team efficiency.
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patient clothing and bedside tales or equipment.
- Provided care for patients based on physical, psychological, educational and safety criteria.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maintained, sanitized and cleaned equipment and instruments to meet patient needs.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver a high level of customer service and teamwork.
- Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
Education
Bachelor of Arts - Fashion Design And Marketing
American Intercontinental University
London, EnglandN.A
High School Diploma - undefined
Oneonta High School
Oneonta, AL2000
Skills
- Medical office administration
- Medical records management
- Medical billing and coding
- HIPAA compliance
- Data entry
- Patient scheduling
- Efficient and reliable team player
- Verbal and written communication
- Relationship building
- Administrative tasks
- Administrative support
- Customer service
Certification
- BCLS Certification
- CPR certified through American Heart Association
Timeline
Lisa Wester Design
Lisa Wester
11.2018 - Current
Radiology Clerk
St.Vincent's Hospital
01.2017 - Current
Patient Care Technician
St. Vincent's Health System
01.2008 - 03.2010
Bachelor of Arts - Fashion Design And Marketing
American Intercontinental University
High School Diploma - undefined
Oneonta High School
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