Ashley Robledo
Summary
Self motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
4
4
years of professional experience
2019
2019
years of post-secondary education
Work History
Front Desk Receptionist
Tostado Law Firm
Brownsville
08.2021 - 05.2025
- Greeted and assisted clients and visitors, providing professional front desk support in a busy legal office.
- Prepared and organized affidavits and legal documents for attorney review and client processing.
- Received and processed client paperwork and sponsor documentation, ensuring accuracy and completeness.
- Collected and recorded client payments, maintaining accurate financial records.
- Created and maintained client files and case folders in Microsoft Excel, ensuring all records were organized and up to date.
- Reviewed and updated existing client files to ensure documentation and case information were current.
- Communicated with clients via phone and email to request documents, provide updates, and schedule appointments.
- Managed the attorney’s court calendar, scheduling hearings, deadlines, and appointments.
- Maintained confidentiality while handling sensitive legal and client information.
Education
Lincoln Park
Brownsville , Tx Skills
- Document preparation
- Client scheduling
- Payment processing
- Legal research
Timeline
Front Desk Receptionist
Tostado Law Firm
08.2021 - 05.2025
Lincoln Park