Ashley Rocha-Hernandez
Fuquay-Varina,NC
Summary
Certified phlebotomist with extensive experience in fast-paced healthcare settings. Proven track record in enhancing patient care, ensuring quality control, and managing data for efficient blood collection. Achievements include increased operational efficiency and higher patient satisfaction rates. Bilingual proficiency enhances communication with diverse patient populations.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Phlebotomist
The Greer Group Inc.
Raleigh, North Carolina
08.2025 - Current
- Performed phlebotomy services at Kamm Mackenzie OBGYN
- Collaborated with Raleigh Pathology Laboratory Associates (RPLA) & WakeMed Laboratory to resolve specimen-related issues, enhancing diagnostic reliability.
- Managed workflows according to stat schedules and outpatient requests.
- Collected blood samples using venipuncture techniques.
- Performed centrifugation and aliquoting for efficient sample preparation.
- Executed quality control tests on specimens, ensuring compliance with industry standards.
- Processed PAP smears, swabs, and urinalysis specimens, supporting timely diagnosis and patient care.
- Prepared and packaged specimens for timely courier transportation to lab
Phlebotomist Technician
UNC Johnston Health
Smithfield, North Carolina
01.2021 - 01.2023
- Followed safety protocols to ensure patient and staff protection during procedures and all Hospital codes
- Verified patient identification to ensure accurate specimen collection.
- Performed venipuncture and skin punctures on patients of all ages (newborn - elderly)
- Used heel and finger stick methods to obtain blood from capillaries.
- Collected specimens for drug screens, paternity tests, and alcohol tests, supporting timely and accurate diagnostics in Emergency Department.
- Performed Blood Cultures
- Entered patient information and test orders into computer systems accurately while working outpatient
- Completed training on protocols for conducting Covid-19 tests, enhancing response capabilities during pandemic.
Education
Graduate Certificate -
Johnston Community College
Smithfield, NC11-2020
High School Diploma -
Garner High School
Garner, NC06-2019
Skills
- Pediatric phlebotomy
- Venipuncture techniques
- Order of draw procedures
- Syringe and straight stick methods
- Patient care
- Laboratory collaboration
- Data management
- Records administration
- Emergency response training
- Effective communication skills
Certification
Phlebotomy Technician Certification
Timeline
Phlebotomist
The Greer Group Inc.
08.2025 - Current
Phlebotomist Technician
UNC Johnston Health
01.2021 - 01.2023
Graduate Certificate -
Johnston Community College
High School Diploma -
Garner High School