Ashley Rodriguez

• Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
• Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
• Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
• Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Warmly greeted patients and visitors and made each feel welcome.
• Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
• Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
• Reduced patient anxiety during transport by maintaining open communication and answering questions.

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• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around the operating room.
• Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
• Assisted in transporting patients, [Type] carts and equipment before and during surgical procedures.
• Maintained functional knowledge of operational procedures to anticipate needs of surgeons.

• Warmly greeted patients and visitors and made each feel welcome..
• Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

• I’m Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.