Krystianna Clark
Waldorf
Summary
Detail-oriented Healthcare Support Professional with experience in physical therapy assistance and front-office operations. Expertise in patient communication, therapeutic exercise support, and scheduling, while ensuring a clean and organized clinical environment. Committed to enhancing patient experiences and supporting clinical outcomes through effective collaboration with therapists.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Physical Therapy Aide
Active Physical Therapy
Oxon Hill
02.2025 - Current
- Assist licensed physical therapists in preparing patients, supervising therapeutic exercises, and ensuring proper form and safety.
- Maintain a clean and organized treatment environment by sanitizing equipment and preparing therapy stations.
- Support front-desk operations, including appointment scheduling, patient check-ins, and managing daily patient flow.
- Communicate clearly and compassionately with patients to ensure comfort, motivation, and adherence to their plan of care.
- Help optimize clinic efficiency by preparing rooms, coordinating transitions between patients, and anticipating therapist needs.
- A patient-focused physical therapy clinic providing individualized rehabilitation services to improve mobility, strength, and overall physical function through evidence-based care.
Store Associate
Lidl
Waldorf
07.2024 - 02.2025
- Provided exceptional customer service, ensuring satisfaction through effective problem resolution.
- Delivered excellent customer service by resolving issues quickly and maintaining a friendly, welcoming environment.
- Fostered welcoming store environment, effectively addressing customer concerns to enhance overall shopping experience.
- Fostered a welcoming store environment, effectively addressing customer concerns to enhance overall shopping experience.
- Managed financial transactions accurately through POS systems, including payments, returns, and cash-handling.
- Maintained organized product displays and managed inventory processes, ensuring timely restocking and accurate stock counts.
- Organized inventory and restocked merchandise, ensuring clean and presentable sales floor to support customer engagement.
- Organized inventory and restocked merchandise, ensuring a clean and presentable sales floor to support customer engagement.
Education
Associate of Science - Exercise And Sport Science
College of Southern Maryland
La Plata, MD 09.2024 - 06.2026
High School Dipolma -
Noxubee County High
Macon, MSSkills
- Physical therapy support
- Safety support
- Treatment planning assistance
- Appointment scheduling
- Clinic organization
- Time Management & Multitasking
- Time management
- Safety support
- Patient communication
- Team collaboration
- Patient hospitality
- Appointment scheduling
Timeline
Physical Therapy Aide
Active Physical Therapy
02.2025 - Current
Associate of Science - Exercise And Sport Science
College of Southern Maryland
09.2024 - 06.2026
Store Associate
Lidl
07.2024 - 02.2025
High School Dipolma -
Noxubee County High