Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Rogers

Hollister,Ca

Summary

Proven leader and skilled cosmetologist with extensive experience in customer service and operational management at Culichis Urban Kitchen. Excelled in roles requiring decision-making and active listening, enhancing client satisfaction and retention. Demonstrated expertise in sanitation practices and sales, significantly contributing to a hygienic work environment and revenue growth.

Overview

19
19
years of professional experience

Work History

Cosmetologist

Self Employed
Hollister, CA
09.2005 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.

    • Manager

    Culichis Urban Kitchen
    Gilroy
    05.2020 - 09.2024

    •I had many different roles, including hiring and firing staff, training employees, and overseeing and planning restaurant activities.

    •I bartended, host, bussed, served, I did ever position. Even down to the making up the drink menu and coming up with our specialty drinks and our specials for our food.

    •I also helped set menu prices or work on purchasing supplies needed. I ran the restaurant. Was my ex's so I was more of an owner than a manager. You named it I did it.

    Bartender

    Eagle Ridge Golf Course
    05.2022 - 09.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

    • Education

    Cosmetology License - Cosmetics

    Santa Cruz Cosmetology
    Santa Cruz, CA
    2005

    High School -

    San Benito High School
    Hollister
    05.2004

    Skills

    • Social skills
    • Friendly Communication
    • Active Listening
    • Scheduling appointments
    • Clear Communication
    • Professionalism and Ethics
    • Sanitation Practices
    • Decision-Making
    • Sales and Upselling

    Timeline

    Bartender

    Eagle Ridge Golf Course
    05.2022 - 09.2022

    Manager

    Culichis Urban Kitchen
    05.2020 - 09.2024

    Cosmetologist

    Self Employed
    09.2005 - Current

    Cosmetology License - Cosmetics

    Santa Cruz Cosmetology

    High School -

    San Benito High School

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