Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Ashley Rojas

Louisville,KY

Summary

Dynamic team lead with a proven track record in customer service and complaint resolution. Achieved high satisfaction rates through effective supervision and service delivery.

Overview

2
2
Languages
4
4
years of professional experience

Work History

Team Lead

Longhorn Steakhouse
Louisville, Ky
03.2022 - Current
  • Supervised front-of-house staff and dining area operations to enhance service quality.
  • Monitored service delivery to maintain high customer satisfaction.
  • Resolved customer complaints promptly to ensure positive dining experiences.
  • Maintained inventory levels for dining supplies, placing orders when stock ran low.

Skills

  • Customer service
  • Inventory management
  • Team supervision
  • Service delivery
  • Complaint resolution
  • Customer relationship management
  • Training and development
  • Food safety standards
  • Adaptability to change
  • Time management

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Team Lead

Longhorn Steakhouse
03.2022 - Current
Ashley Rojas