Dynamic team lead with a proven track record in customer service and complaint resolution. Achieved high satisfaction rates through effective supervision and service delivery.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Team Lead
Longhorn Steakhouse
Louisville, Ky
03.2022 - Current
Supervised front-of-house staff and dining area operations to enhance service quality.
Monitored service delivery to maintain high customer satisfaction.
Resolved customer complaints promptly to ensure positive dining experiences.
Maintained inventory levels for dining supplies, placing orders when stock ran low.