Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ashley Roman

Garfield

Summary


Professional with robust experience in guest services, ready to excel in client-facing roles. Skilled in managing front desk operations, supporting team collaboration, and adapting to changing needs. Strong expertise in communication, problem-solving, and multitasking, ensuring smooth operations and high customer satisfaction. Reliable, approachable, and results-driven, with focus on delivering exceptional service and fostering positive environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front Desk Associate

Blink Fitness
06.2018 - Current
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained cleanliness and organization of front desk area.

Nursing Assistant

Hackensack Meridian Health
12.2020 - 12.2023
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
  • Facilitated patient education on self-care practices, empowering individuals in their recovery process.

Education

Bachelors of Science in Health Management - Sonography

University of Phoenix
Tempe, AZ
02-2026

Associate of Applied Science -

Bergen Community College
Paramus, NJ
05-2019

Skills

  • Time management
  • Problem-solving skills
  • Listening skills
  • Guest relations
  • Direct patient care
  • Recording vital signs
  • Mobility assistance
  • Electronic charting
  • Scheduling appointments

Certification

  • BLS - Basic Life Support

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Nursing Assistant

Hackensack Meridian Health
12.2020 - 12.2023

Front Desk Associate

Blink Fitness
06.2018 - Current

Bachelors of Science in Health Management - Sonography

University of Phoenix

Associate of Applied Science -

Bergen Community College

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Ashley Roman