Ashley Rowden
Freeport,TX
Summary
Flexible and adaptable professional with a focus on customer service and teamwork. Skilled in managing complex tasks and enhancing operational efficiency, ready to contribute to organizational success through effective communication and a positive attitude.
Overview
5
5
years of professional experience
Work History
A-i United Insurance
Insurance Agency Marketing
Lake Jackson, TX
04.2025 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Front Desk Receptionist
Red Snapper Inn
Surfside Texas
02.2020 - 08.2024
- Scheduled appointments and managed calendars for staff, enhancing operational efficiency.
- Trained new front desk staff on procedures and best practices, fostering a collaborative environment.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
Education
High School Diploma -
Brazosport
Freeport, TXSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Verbal communication
- Active listening
Languages
Spanish
Native or Bilingual
Timeline
A-i United Insurance
Insurance Agency Marketing
04.2025 - 07.2025
Front Desk Receptionist
Red Snapper Inn
02.2020 - 08.2024
High School Diploma -
Brazosport