Ashley Ruiz
Los Angeles,CA
Summary
Results-driven Customer Service Professional experienced in order processing and team leadership. Achieved operational efficiency through effective cash handling, accurate order fulfillment, and proactive inventory management during peak periods. Focused on enhancing team performance by training junior employees in customer service and sales strategies.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Cashier Team Lead
Stone Oven
Los Angeles, CA
02.2026 - 07.2026
- Trained cashiers on Stone Oven register procedures and guest service standards.
- Balanced cash drawers and resolved till differences during Stone Oven shifts.
- Coordinated front counter coverage during busy Stone Oven service periods.
- Managed order accuracy for dine-in, takeout, and pickup requests.
- Processed bakery orders through point-of-sale and payment systems.
- Greeted guests and answered questions about Stone Oven breads and pastries.
- Restocked counter displays with fresh Stone Oven baked goods and supplies.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Jiu Jitsu Instructor
West Adams Jiu Jutsu
Los Angeles, California
02.2022 - 06.2022
- Demonstrated takedowns, guard passing, and submission techniques during class sessions.
- Instructed West Adams Jiu Jitsu students in basic grappling positions and escapes.
- Guided students through warmups, drills, and mat movement exercises.
- Monitored mat etiquette and corrected training behavior.
Education
Stella High Charter Academy
Los Angeles, CASkills
- Order processing
- Order accuracy
- Cash drawer reconciliation
- Cash handling
- POS system operation
- Customer service
- Front counter support
- Inventory restocking
- Store opening and closing
- Staff training
- Time management
- Multitasking and organization
- Team management
- Team collaboration
- Adaptability and dependability
- Attention to detail
- Effective communication
- Adaptable work schedule
Languages
English
Professional
Spanish
Professional
Timeline
Cashier Team Lead
Stone Oven
02.2026 - 07.2026
Jiu Jitsu Instructor
West Adams Jiu Jutsu
02.2022 - 06.2022
Stella High Charter Academy