Ashley Sage
Sandusky,OH
Summary
Proactive Inventory Control Analyst and Front End Manager with extensive experience in inventory management and customer service. Skilled in training team members, improving inventory policies, and resolving variances. Known for enhancing customer satisfaction and maintaining accurate financial records. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Inventory Control Analyst
Menards
Sandusky, OH
07.2021 - Current
- Checked work and purchase orders against actual materials and resolved variances.
- Helped create and improve inventory control policies.
- Trained new team members in inventory control procedures, ensuring consistent practices across the organization.
- Completed physical inventory counts each month.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Assistant Front End Manager
Menards
Sandusky, OH
12.2018 - 07.2021
- Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
- Assisted in training initiatives aimed at improving cashier efficiency and reducing errors in transactions.
- Mentored new employees on company policies, cash handling procedures, and customer service best practices to ensure consistent performance across the team.
- Assisted with financial reporting tasks such as reconciling cash drawers, preparing bank deposits, and generating daily sales reports for upper management review.
- Coordinated breaks and lunches while ensuring adequate coverage at registers to maintain efficient operations throughout the day.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Head Cashier
Menards
Sandusky, OH
03.2017 - 12.2018
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
Education
High School Diploma -
Electronic Classroom Of Tomorrow
Columbus05.2013
Skills
- Attention to Detail
- Teamwork and Collaboration
- Time Management
- Complex Problem-Solving
- Schedule Preparation
- Adaptability and Flexibility
- Positive Attitude
Timeline
Inventory Control Analyst
Menards
07.2021 - Current
Assistant Front End Manager
Menards
12.2018 - 07.2021
Head Cashier
Menards
03.2017 - 12.2018
High School Diploma -
Electronic Classroom Of Tomorrow