Karen Kazmierczak
Austin,TX
Summary
Accomplished Inventory Control and Logistics Analyst with a proven track record at Apple Inc., adept in Microsoft Excel and teamwork. Expert in driving process improvements, resolving inventory discrepancies, and enhancing operational efficiency. Demonstrated ability to collaborate effectively across functions, with a keen attention to detail and a focus on achieving significant results.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Inventory Control Analyst
Apple Inc.
02.2015 - Current
- Conduct root cause analyses for discrepancies in inventory records, implementing corrective actions and process improvements as needed.
- Address and resolve system issues with inbound receipts and outbound shipments.
- Managed cross-functional meetings and conference calls with internal customers and 3PLs to resolve issues and implement changes.
- Participated as subject matter expert in department UAT testing and process document completion
Logistics Services Analyst
Apple Inc.
10.2005 - 02.2015
- Served as the escalations team member supporting the Reseller Ops (all AMR regions) and Apple Retail team, including experience in all Apple lines of business. Duties included pre-ship and escalated shipping issues that involve thorough and detailed investigation.
- Collaborated with cross-functional teams and carriers to identify opportunities for process improvement and increased efficiency.
Senior Customer Service Agent
Ingram Micro
12.1997 - 09.2005
- Dedicated Vendor Logistics representative for the Apple Inc. account that worked with shipping warehouse and carriers to solve shipping and inventory issues.
Education
Bachelor of Science - Applied Information Technology
University At Buffalo
Buffalo, NY05-2002
Bachelor of Arts - Music Business
Syracuse University
Syracuse, NY05-1996
Skills
- Microsoft Excel
- SAP understanding
- Teamwork and Collaboration
- Attention to Detail
- Discrepancy Investigation
Certification
- Effective Communications & Human Relations, Dale Carnegie Training, July 2021
Timeline
Inventory Control Analyst
Apple Inc.
02.2015 - Current
Logistics Services Analyst
Apple Inc.
10.2005 - 02.2015
Senior Customer Service Agent
Ingram Micro
12.1997 - 09.2005
Bachelor of Science - Applied Information Technology
University At Buffalo
Bachelor of Arts - Music Business
Syracuse University
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