Summary
Overview
Work History
Education
Skills
Professional References
Timeline
Generic

Nicole Newborn

Summary

Inventory management specialist and customer service professional with solid background in maintaining optimal stock levels and streamlining inventory processes. Known for strong team collaboration and adaptability to changing demands. Skills include data analysis, inventory forecasting, and effective communication with cross-functional teams. Proficient project coordinator and administrative leader.

As a customer service professional, I bring valuable experience in addressing and resolving customer issues effectively. Strong focus on team collaboration, achieving positive outcomes, reliable and adaptable with excellent communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Inventory Control Analyst

UPS
03.2023 - 09.2024
  • Assisted in developing inventory tracking systems for improved organization.
  • Documented inventory transactions to support reporting needs.
  • Coordinated with suppliers to streamline order processes.
  • Conducted regular stock audits to maintain accurate inventory records.
  • Implemented storage solutions to optimize space usage.
  • Ensured compliance with industry regulations regarding storage, handling, and disposal of hazardous materials within the warehouse environment.
  • Coordinated efficient movement of goods between multiple warehouse locations through effective planning and scheduling.
  • Participated in the design of a new warehousing facility layout that maximized storage capacity while maintaining safety standards.
  • Gathered and analyzed data to forecast trends and recommend adjustments.
  • Worked with different departments to keep inventory controlled according to established procedures.

Inventory Administrator

UPS
02.2020 - 02.2023
  • Implemented systems for tracking and managing stock levels with accuracy and precision.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Developed materials to educate staff on proper inventory management techniques.
  • Mange large scale projects presented by the customer such as liquidation events, re-skuing old product, and managing canceled orders.
  • Responsible for allocating orders, releasing work to warehouse floor, balancing workflow, and ensuring orders are complete for current SLA dates.

Inventory Clerk

Job Center
10.2019 - 02.2020

This was a temporary position through a third party contractor which led to my current position at UPS.


  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Completed physical inventory counts each month.
  • Maintained inventory count, tracked usage, and documented variances.

Education

High School Diploma -

Holmes High School
Covington, KY
05.2021

Skills

  • Excel, Softeon
  • Project Management
  • Team Management
  • Microsoft Excel
  • Process implementation
  • Data gathering
  • Basic math
  • Cost reduction strategies
  • Teamwork and collaboration
  • Data management
  • Customer service
  • Decision-making

Professional References

Benjamin Davis UPS Supervisor (513) 394-1003

Doug Camm UPS Warehouse Manger (859) 466-0105

Amanda Davis UPS Supervisor (859) 913-4565

Timeline

Inventory Control Analyst

UPS
03.2023 - 09.2024

Inventory Administrator

UPS
02.2020 - 02.2023

Inventory Clerk

Job Center
10.2019 - 02.2020

High School Diploma -

Holmes High School
Nicole Newborn