Ashley Salaz
Layton,UT
Summary
Motivated Client Service Representative with proven administrative, problem-solving and customer relations skills. Collaborative and driven with clear focus on putting clients first and supporting team needs. Well-organized, flexible, and computer-savvy.
Overview
10
10
years of professional experience
Work History
Phlebotomist and Insurance Representative
Tanner Clinic
Layton, UT
08.2018 - 07.2023
- I worked for Tanner Clinic as a Phlebotomist and Insurance Representative
- My daily responsibilities included:
- Tourniquet application + removal
- Puncture site care
- Proper disposal of bio hazard waste
- Multi-tasking + navigating multiple applications
- Database Management
- Frequent work in outlook + excel
- Phone communication skills with Insurance companies + customers
- Medicaid Plans
- Client Confidentiality
- Product Knowledge
- Appeals
Donor Center Technician
Grifols Biomat
Clearfield
08.2013 - 01.2018
- I worked for Biomat as a Donor Center Technician.
- My daily responsibilities included: - Servicing customers in a timely manner - Multi-tasking - Biohazard waste management - Ability to listen and sympathize - Charting and keeping records - Venipuncture site selection - Tourniquet application + removal - Attention to detail
Client Service Coordinator
Banfield Pet Hospital
Layton, UT
07.2023 - Present
- Receiver + Greeter
- Handling appointment requests for clients and their pets
- Appointment confirmation
- Receiving + sending records via outlook + fax
- Obtaining proper documentation
- Compassionate toward human + animals
- Problem solving
Education
Some College (No Degree) - Phlebotomy
Davis Applied Technology College
Kaysville, UT06-2013
High School Diploma -
Mountain High School
Kaysville06-2012
Northridge High School
01.2010
Skills
- Customer Service
- Attention to Detail
- Teamwork
- Data Entry
- Professional Demeanor
- Accuracy
- Problem-Solving
- People Communication
- Multitasking
- Time Management
- Blood collection
- Patient support
- Communication abilities
- Butterfly Venipuncture
- Problem-solving abilities
- Written Communication
- Time management abilities
- Professionalism
- Scheduling Software
Timeline
Client Service Coordinator
Banfield Pet Hospital
07.2023 - Present
Phlebotomist and Insurance Representative
Tanner Clinic
08.2018 - 07.2023
Donor Center Technician
Grifols Biomat
08.2013 - 01.2018
Some College (No Degree) - Phlebotomy
Davis Applied Technology College
High School Diploma -
Mountain High School
Northridge High School