Ashley Sanchez
Alburtis,PA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
8
8
years of professional experience
Work History
Customer Service Rep
Solutran Healthy Benefits
05.2021 - 01.2024
- - Addressed and answered customer concerns.
- - Build lucrative, long-term client relationships.
- - Communicated with customers about new product options.
- - Consulted and advised clients on service solutions.
Home Health Aide
Vital Support
01.2017 - 10.2020
- - Administering medicine
- - Running errands for patient
- - Helping with personal care/ Housekeeping
- - Attending doctor appointments
Teacher Assistant
Brightside Academy
12.2016 - 12.2017
- - Helping children who need extra support to complete tasks
- - Helping teachers to plan learning activities/ weekly curriculums
- - Supporting teachers in managing class behavior
Sales Associate
Home Depot
01.2016 - 12.2016
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current promotions, sales, and inventory levels to drive customer engagement.
- Processed transactions accurately using point-of-sale systems while ensuring compliance with company policies.
- Collaborated with team members to achieve sales targets and improve overall store performance.
Education
Highschool Diploma -
One Bright Ray Community Highschool
01.2014
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Team Player
LANGUAGES
Bilingual: Spanish & English
Timeline
Customer Service Rep
Solutran Healthy Benefits
05.2021 - 01.2024
Home Health Aide
Vital Support
01.2017 - 10.2020
Teacher Assistant
Brightside Academy
12.2016 - 12.2017
Sales Associate
Home Depot
01.2016 - 12.2016
Highschool Diploma -
One Bright Ray Community Highschool
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