Dedicated hospitality professional with strong expertise in delivering exceptional customer service. Recognized for teamwork and adaptability in fast-paced environments. Skilled in multitasking, addressing customer inquiries, and maintaining organized workspaces. Committed to enhancing customer satisfaction and driving results.
Work History
Server
2 Years
Olive Garden | 08.2024 - Current
Greet guests with hospitality and offer alcoholic beverages/appetizers/entrees, keep up with refills, maintain a clean work environment, close out tabs, restock supplies, pre-buss tables, upsell menu items
Delivered exceptional customer service, ensuring guest satisfaction and loyalty
Managed food and beverage orders efficiently, coordinating with kitchen staff for timely delivery
Trained new team members on menu offerings and service protocols to ensure consistency
Independent worker
4 Years 4 Months
Instacart | 04.2022 - Current
Completed online batches quickly worked completely independently, adjusted to customer needs, efficiently communicated with customers, being able to work with technology full-time
Pharmacy Technician
11 Months
Health Direct | 07.2023 - 06.2024
Filled prescriptions accurately and efficiently, organized inventory, maintained a clean work environment, followed pharmacist instructions, utilized a web program for packing and daily tasks.
Managed medication inventory to ensure optimal stock levels and prevent shortages.
Processed prescription orders efficiently, adhering to regulatory guidelines and safety protocols.
Assisted pharmacists in preparing and dispensing medications, enhancing workflow efficiency.
Deli/Bakery Associate
5 Months
Walmart | 10.2022 - 03.2023
Provided exceptional hospitality to customers and staff in a fast-paced environment, maintained time management, busy conditions, familiarity with closing procedures in the food industry, navigated technical procedures
Prepared and baked a variety of bread, pastries, and cakes according to company standards
Monitored inventory levels, ensuring timely restocking of ingredients and supplies for optimal operations
Maintained cleanliness and organization of bakery area, adhering to safety and sanitation guidelines
Server
1 Year 3 Months
Denny’s | 11.2020 - 02.2022
Greeted customers, took beverage/food orders, gave customers food/drink, pre-bussed tables, closed out tabs
Maintain clean work environment, restocked supplies, prepared food, rolled silverware, counted cash register to $100
Delivered exceptional guest service, ensuring satisfaction throughout dining experience
Collaborated with kitchen staff to ensure timely food delivery and accurate order completion
Worker
2 Months
PINKS Shaved Ice | 06.2020 - 08.2020
Greeted customers at the window, took orders, calculated the total/change, created and delivered snow cones to the customer
Maintained clean work environment, counted cash register to $100, restocked supplies, secured building at close
Operated and maintained equipment to ensure consistent quality of shaved ice products.
Trained new staff on operational procedures and customer service standards.
Managed inventory levels, ensuring timely restocking of supplies for peak service times.
Busser
7 Months
Las Fuentes Mexican Restaurant | 05.2019 - 12.2019