Natalie Nowicki
Lakewood,OH
Summary
Reliable and organized professional with restaurant experience, skilled in multitasking and problem solving. Experienced in supporting teams, managing workflows, and maintaining high standards under pressure. I am ready to transition these skills into a corporate administrative role where i can further my skills and grow within the company.
Overview
10
10
years of professional experience
Work History
Server
YardHouse Darden Restaurants
Westlake, OH
06.2019 - Current
- Delivered exceptional customer service in high volume dining environment.
- Trained and mentored new staff on standard procedures and company policies.
- Collaborated with kitchen team to ensure timely food delivery and quality standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Implemented upselling techniques, enhancing overall guest experience and revenue generation.
Hostess
B Spot Burgers
Westlake, OH
02.2016 - 09.2019
- Managed reservation system to maximize seating capacity and reduce wait times
- Assisted in planning special events, coordinating with management for seamless execution
- Greeted customers upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area prepared for every guest.
Education
High School Diploma -
Berea-Midpark High School
Berea, OH06-2019
Skills
- Exceptional customer service
- Guest engagement
- Accurate transaction processing
- Easily coachable
- Order accuracy
- Team collaboration
Timeline
Server
YardHouse Darden Restaurants
06.2019 - Current
Hostess
B Spot Burgers
02.2016 - 09.2019
High School Diploma -
Berea-Midpark High School