Morgan Graves
Kelso,WA
Summary
Dependable financial service professional with experience supporting members in fast-paced credit union settings. Strong skills in transaction processing, cash drawer balancing, and identifying discrepancies quickly. Committed to accuracy, professionalism, and positive member experiences.
Overview
9
9
years of professional experience
Work History
Teller/Advocate Member Service Representative
Lower Columbia Longshoremen's Federal Credit Union
Longview, WA
03.2023 - Current
- Processed deposits, withdrawals, and loan payments with accuracy and strong member service.
- Balanced cash drawer daily, resolving discrepancies promptly and maintaining accountability.
- Verified member identification and transaction details to protect account security.
- Provided information to members about credit union products and services. on credit union products, services, and account options.
- Processed all deposits and withdrawals for members
- Set up Payroll deductions and auto transfers
Teller
Fibre Federal Credit Union
Longview, WA
01.2018 - 02.2019
- Assisted members with account inquiries, service needs, and transaction completion
- Processed deposits, withdrawals, loan payments, and transfers with accuracy
- Balanced cash drawer and resolved daily variances promptly
- Verified identification and followed security procedures for sensitive transactions
Education
High School Diploma -
Kelso High School
Kelso, WASkills
- Accurate transaction processing
- Transaction processing
- Cash management
- Financial recordkeeping
- Exceptional customer service
- Customer interaction
- Time management
- Strong work ethic
- Approachable
- Positive
Timeline
Teller/Advocate Member Service Representative
Lower Columbia Longshoremen's Federal Credit Union
03.2023 - Current
Teller
Fibre Federal Credit Union
01.2018 - 02.2019
High School Diploma -
Kelso High School