Janaya Gonzales
Wells Fargo
MIAMI,AZ
2
years of professional experience
Dedicated teller with exceptional customer service skills, proficient in cash drawer balancing and rapid 10-key data entry. Committed to enhancing customer satisfaction and supporting branch performance.
Work History
Teller
5 Months- Processed customer transactions efficiently, ensuring accurate cash handling and balancing of drawer.
- Assisted customers with account inquiries, providing timely information and resolving issues effectively.
- Demonstrated strong knowledge of banking products, promoting services to meet customer needs.
- Maintained compliance with banking regulations, adhering to security protocols during transactions.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained accurate records of customer transactions in line with bank procedures.
- Supported branch goals by participating in initiatives aimed at improving overall bank performance and customer satisfaction.
Janitor
3 Months- Maintained cleanliness of facilities, ensuring safe and hygienic environments for staff and visitors.
- Operated cleaning equipment such as floor scrubbers and vacuum cleaners efficiently.
- Followed safety protocols while utilizing chemicals and cleaning agents to prevent hazards.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
Cashier
4 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balance throughout shifts.
- Assisted customers with product inquiries and purchase decisions.
- Organized merchandise displays to enhance shopping experience.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma
Skills
Cash drawer balancing
Rapid 10-key data entry
Workplace etiquette
Banking regulations
Time management
Cash handling
Accurate transaction processing
Timeline
Teller
Wells Fargo
03.2026 - CurrentRead More
Janitor
Executive Management Services Inc
06.2025 - 09.2025Read More
Cashier
Cal Ranch
10.2024 - 02.2025Read More
Globe High School
High School Diploma
Read More