Stephanie Chandler
Hamilton
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Teller
The Citizens Bank Of Winfield
06.2016 - Current
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Receptionist
Winfield Internal Medicine
06.2008 - 06.2016
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
No Degree - Business Administration
Bevill State Community College
Hamilton, ALHigh School Diploma -
Winfield High School
Winfield, AL05.1998
Skills
- Cash Drawer Balancing
- Cash Handling
- Customer Relationship Building
- Drawer balancing
- Account updating
- Positive
- Approachable
- Strong Work Ethic
- Professionalism and Courtesy
- Confidentiality and Discretion
- Customer Service
- Cash Drawer Reconciliation
- Multitasking Abilities
Timeline
Teller
The Citizens Bank Of Winfield
06.2016 - Current
Receptionist
Winfield Internal Medicine
06.2008 - 06.2016
No Degree - Business Administration
Bevill State Community College
High School Diploma -
Winfield High School
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