Ashley Sanders
Northport,AL
Summary
Dynamic Shift Manager with a proven track record at Dollar Tree Stores, excelling in customer service and employee training. Skilled in cash handling and inventory control, I effectively motivated teams to enhance operational efficiency and customer satisfaction. Committed to fostering a positive work environment while achieving business goals.
Overview
2021
2021
years of professional experience
Work History
Shift Manager
Dollar Tree Stores
- Supervised daily store operations to ensure efficient workflow and maintain high customer service standards.
- Trained and mentored team members on effective merchandise handling and stocking procedures.
- Managed cash register operations, ensuring accurate transactions and balanced drawers at shift end.
- Implemented inventory control measures to minimize stock discrepancies and improve product availability.
Bank Teller
Carter Bank and Trust
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Assisted customers with account inquiries and resolved issues promptly to enhance satisfaction.
- Maintained cash drawer accuracy through diligent balancing and record-keeping practices.
- Collaborated with team members to streamline daily operations and improve service delivery.
Kennel Manager
Animal Medical Centre
- Delivered outstanding customer service during payment negotiations within company policies.
- Managed customer service operations, including taking orders and resolving complaints.
- Managed high call volume while maintaining exceptional customer service standards.
- Utilized exceptional customer service skills to satisfy all needs.
- Provided excellent customer service while meeting challenging time goals.
- Provided exceptional customer service, promptly addressing tenant inquiries and concerns.
- Provided exemplary customer service to guests.
- Managed business customer service, responding to requests and concerns promptly.
- Provided excellent customer service, addressing concerns promptly and courteously.
- Provided exceptional customer service, resolving complex issues promptly and professionally.
- Provided excellent customer service, addressing member needs promptly and courteously.
Customer Service
Dollar Tree Stores
03.2018 - 03.2020
- Delivered outstanding customer service during payment negotiations within company policies.
- Managed customer service operations, including taking orders and resolving complaints.
- Managed high call volume while maintaining exceptional customer service standards.
- Utilized exceptional customer service skills to satisfy all needs.
- Provided excellent customer service while meeting challenging time goals.
- Provided exceptional customer service, promptly addressing tenant inquiries and concerns.
- Provided exemplary customer service to guests.
- Managed business customer service, responding to requests and concerns promptly.
- Provided excellent customer service, addressing concerns promptly and courteously.
- Provided exceptional customer service, resolving complex issues promptly and professionally.
- Provided excellent customer service, addressing member needs promptly and courteously.
Education
Associate of Science - Business Education
Patrick Henry Community College
Martinsville, VA05.2006
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Accurate money handling
- Staff motivation
- Opening and closing procedures
- Punctual and reliable
- Handling customer complaints
- Energetic and enthusiastic
- Training and mentoring
- Relationship building
- Team development
- Delegating work
- Mentoring and coaching
- Quality assurance
- Staff training and onboarding
- Interpersonal skills
- Inventory control
- Staff development
- Payment processing
- Schedule management
- Flexible schedule
- Inventory controls
- Sales strategies
- Schedule oversight
- Supply ordering
- Tech-Savvy
Accomplishments
- Supervised team of Number staff members.
Timeline
Customer Service
Dollar Tree Stores
03.2018 - 03.2020
Shift Manager
Dollar Tree Stores
Bank Teller
Carter Bank and Trust
Kennel Manager
Animal Medical Centre
Associate of Science - Business Education
Patrick Henry Community College